Cisco RV340 Dual WAN Gigabit VPN Router User Guide

Cisco RV340 Router
Quick Start Guide

Package Contents

• Cisco RV340 Router
• Power Adapter
• Ethernet Cable
• This Quick Start Guide
• Pointer Card
• Technical Support Contact Card
• Console RJ-45 Cable
• Two Rack-mount Brackets

Welcome

The Cisco RV340 series of routers provide reliable internet access connectivity for small businesses. All of the Cisco RV340 series models support two connections to one internet service provider, delivering high performance by using load balancing, or to two different providers to deliver business continuity.

• Dual Gigabit Ethernet WAN ports allow load balancing and business continuity.
• Affordable, high-performance Gigabit Ethernet ports enable rapid transfer of large files, supporting multiple users.
• Dual USB ports support a 3G/4G modem or flash drive. The WAN can also failover to the 3G/4G modem connected to the USB port.
• SSL VPN and site-to-site VPN enable highly secure connectivity.
• Stateful packet inspection (SPI) firewall and hardware encryption provide strong security.
  This guide describes how to install your Cisco RV340 and launch the web-based Device Manager.

Installing the Cisco RV340

To prevent the device from overheating or being damaged:

• Ambient Temperature—Do not operate it in an area that exceeds an ambient temperature of 104°F (40°C).
• Air Flow—Be sure that there is adequate airflow around the device. If wall-mounting the firewall, make sure that the heat dissipation holes are to the side.
• Circuit Overloading—Adding the device to the power outlet must not overload that circuit.
• Mechanical Loading—Be sure that the device is level and stable to avoid any hazardous conditions and that it is secure to prevent it from sliding or shifting out of position. Do not place anything on top of the firewall, as excessive weight may damage it.

WARNING This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024.

Desktop Mounting
For desktop mounting, place the device on a flat surface so that it sits on its four rubber feet.
Wall Mounting
The router has two wall-mount slots on the bottom panel. To mount the router on a wall, you will need the mounting hardware (not included). Please refer to the following note for the additional screw size required for installation instructions.

NOTE Use two M3.5*16.0L (K) W-NI #2 screws.
STEP 1 Drill two pilot holes, approximately 109 mm apart, into the surface.
STEP 2 Insert a screw into each hole, leaving a gap between the surface and the base of the screw head of 1 mm to 1.2 mm.
STEP 3 Place the router wall-mount slots over the screws and slide the router down until the screws fit snugly into the wall-mount slots.
WARNING Insecure mounting may damage the router or cause injury. Cisco is not responsible for damages incurred by insecure wall-mounting.
WARNING For safety, ensure that the heat dissipation holes are facing sideways.

Rack Mounting
Your Cisco RV340 device includes a rack-mount kit that contains:

• Two rack-mount brackets
• Eight M4*6L (F) B-ZN #2 screws

Cisco RV340 Features

Front Panel

Back Panel
POWER—Toggles power to the device on or off.
12VDC (2.5A)—Power port that connects the device to the provided
12VDC, 2.5 amp power adapter.
USB 1—Type-A USB port that supports flash drives and 3G/4G/LTE USB dongles. Caution: Use only the power supply provided with the device; using another power supply may cause the USB dongle to fail. Console Port—The router console port is designed for a serial cable connection to a terminal or a computer that is running a terminal emulation program.
Side Panel
USB 2—Type-A USB port that supports flash drives and 3G/4G/LTE USB dongles. Caution: Use only the power supply provided with the device; using another power supply may cause the USB dongle to fail.
Kensington Lock Slot – Lock slot on the right side to secure the device physically, using the Kensington lock-down equipment.

Connecting the Equipment

Connect a configuration terminal (PC) to the device by using a LAN port.
The terminal must be in the same wired subnetwork as the device to perform the initial configuration. As part of the initial configuration, the device can be configured to allow remote management.
To connect a computer to the device:
STEP 1 Power off all equipment, including the cable or DSL modem, the computer, and this device.
STEP 2 Use an Ethernet cable to connect your cable or DSL modem to the WAN port on this device.
STEP 3 Connect another Ethernet cable from one of the LAN (Ethernet) ports to the Ethernet port on the computer.
STEP 4 Power on the WAN device and wait until the connection is active.
STEP 5 Connect the power adapter to the 12VDC port of this device.
CAUTION Use only the power adapter that is supplied with the device.
Using a different power adapter could damage the device or cause the USB dongles to fail.
The power switch is on by default. The power light on the front panel is solid green when the power adapter is connected properly and the device is finished booting.
STEP 6 Plug the other end of the adapter into an electrical outlet. Use the plug (supplied) specific to your country.
STEP 7 Continue with the instructions in the Using the Setup Wizard to configure the device.

Using the Setup Wizard

The Setup Wizard and Device Manager are supported on Microsoft Internet Explorer, Mozilla Firefox, Apple Safari, and Google Chrome.
To configure the device using the Setup Wizard, follow these steps:
STEP 1 Power on the PC that you connected to the LAN1 port in Step 3 of the Connecting Equipment section. Your PC becomes a DHCP client of the device and receives an IP address in 192.168.1.xxx range.
STEP 2 Launch a web browser.
STEP 3 In the address bar, enter the default IP address of the device, https://192.168.1.1. A site security certificate message is displayed. The Cisco RV340 uses a self-signed security certificate. This message appears because the device is not known to your computer.
STEP 4 Click Continue to this website to continue. The sign-in page appears.
STEP 5 Enter the username and password. The default username is cisco.
The default password is cisco. Passwords are case-sensitive.
STEP 6 Click Log In. The Router Setup Wizard is launched.
STEP 7 Follow the on-screen instructions to set up your device. The Router Setup Wizard should detect and configure your connection. If it is unable to do so, it asks you for information about your Internet connection. Contact your ISP for this information.
STEP 8 Change the password as instructed by the Router Setup Wizard or follow the instructions in the Changing the Administrator Username and Password section. Log in to the device with the new username and password.
NOTE We recommend that you change the password. You are required to change the password before enabling features such as
remote management.
The Device Manager Getting Started page appears. It displays the most common configuration tasks.
STEP 9 Click one of the tasks listed in the navigation bar to complete the configuration.
STEP10 Save any additional configuration changes and log out of the device manager.
Changing the Administrator Username and Password
To change the Administrator username and password on the device:
STEP 1 From the Getting Started page, select Change Administrator Password or select System Configuration > User Accounts from the navigation bar.
STEP 2 Check a username from the Local User Membership list and click Edit.
STEP 3 Enter the Username.
STEP 4 Enter the Password.
STEP 5 Confirm the Password.
STEP 6 Check Group (admin, oper, test-group) in the Password Strength Meter.
STEP 7 Click Save.
Troubleshoot Your Connection
If you cannot access your device by using the Setup Wizard, the device may not be reachable from your computer. You can test network connections by using ping on a computer running Windows:
STEP 1 Open a command window by using Start > Run and enter cmd.
STEP 2 At the Command window prompt, enter ping and the device’s IP address. For example, ping 192.168.1.1 (the default static IP address of the device).
If you can reach the device, you should get a reply similar to the following:
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=128
If you cannot reach the device, you should get a reply similar to the following:
Pinging 192.168.1.1 with 32 bytes of data:
Request timed out.
Possible Causes and Resolutions
Bad Ethernet connection:
Check the LEDs for the proper indications. Check the connectors of the Ethernet cable to ensure that they are firmly plugged into the device and your computer.
Wrong or conflicting IP address:
Verify that you are using the correct IP address of the device.
Verify that no other device is using the same IP address as this device.
No IP route:
If the device and your computer are in different IP subnetworks, remote access must be enabled and you need at least one router on the network to route the packets between the two subnetworks.
Unusually long access time:
Adding new connections may take 30–60 seconds for the affected interfaces and LAN to become operational.

Where to Go From Here

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