Haier HWT10AN1 10kg Top Load Washing Machine User Manual

TOP LOAD FULL-AUTOMATIC
WASHING MACHINE
USER’S MANUAL

MODEL
HWT07AN1, HWT08AN1, HWT09AN1, HWT10AN1

Please read this manual carefully before operating your washing machine and retain it for future reference. 0030517190

product overview

Please understand the shapes of the washing machine and accessories may be different from the sketch figures in this manual due to product improvement.

Safety precautions

Description of symbols

Warning sign
Contents marked with this symbol are related to the safe use of
the product and the personal safety of the user.
Please operate in accordance with the contents of this manual
to avoid harm to the user or damage to the machine.
Forbidden sign
Contents marked with this symbol indicate operations or
actions that should not be undertaken by the user.
Performing such actions may result in an injury to the user or damage to the machine and void the warranty.

Safety

This appliance is intended to be used in household and similar applications such as:
… staff kitchen areas in shops, offices and other working environments;
… farmhouses;
… by clients in hotels, motels and other residential type environments;
… bed and breakfast type environments;
… areas for communal use in blocks of flats or in launderettes;
… max. capacity 7 kg (HWT07AN1), max. capacity 8 kg (HWT08AN1), max. capacity 9 kg (HWT09AN1), max. capacity 10 kg (HWT10AN1), water pressure 0.03-1MPa.


Warning

A separate, earthed power socket is required for the power supply.
Hold the plug, not the electric cable, when unplugging the washing machine. Do not insert or remove the power plug with wet hands. The power plug should be accessible after machine installation.
Ensure the plug is removed and the taps are turned off in the following cases. Power failure, cleaning,  moving, installation of the machine, and when not in use.
If the Power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified people in order to avoid a hazard.
CAUTION: If this appliance is supplied from a cord extension set or electrical portable outlet device, the cord extension set or electrical portable outlet device must be positioned so that it is not subject to splashing or ingress of moisture.

Forbidden

Do not install this appliance in a damp or wet environment. Do not leave wet laundry on the Control Panel or spray water directly onto this appliance as this may cause the washer to malfunction or cause an electrical fault. Do not connect to hot water higher than60°C temperature.

If you are using an extension cord or a portable electrical outlet device  (not recommended), ensure that it is positioned so that it does not come
into contact with water or moisture.
Do not wash waterproof clothing as this may affect load balance during
spin cycle(s).
Do not attempt to remove washing or place hands inside the washing machine while in
operation. Please ensure children are supervised around the machine to avoid harm.
Do not take apart, repair, or alter the machine by yourself.

Do not leave hot or heavy items on the lid or control panel as this may cause damage to the washer or make the washer unsafe to operate. Do not wash laundry with chemicals or other volatile materials(such as petrol, solvents, or thinners) as this may cause damage to the machine.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction by a person responsible for their safety.  Children should be supervised to ensure that they do not play with the appliance. Keep washer away from heat sources such as heater, stoves or direct sunlight.
  • If the power cord or other parts of this machine become damaged or faulty, please contact a technician to have it repaired.. Do not attempt repairs by yourself as this may cause personal harm or void warranty.
  • The new hose-sets supplied with the appliance are to be used and the old hose-sets should not be reused.
  • Please do not remove the pump filter cap situated at the bottom rear of the product in any situation as water remaining in the product will flow directly out of the product. In the event of a blockage or a failure to drain, please contact the customer care center for assistance. The pump filter cap is only to be removed by a trained service technician.

Installation & Adjustment

Please install and adjust the machine according to the directions contained in this manual. It is very important to follow these directions for the safe operation of the machine and to ensure your machine operates correctly.

Installing the bottom plate

The purpose of the bottom plate is to suppress noise from the washing machine during operation.
Steps:

  1. Tilt the machine backward against a wall. (ensure that the machine is well supported)
  2. Place the plate onto the bottom of the Back Bottom plate Carpet machine.
  3. Use a screwdriver to tighten the screw ( in the accessory bag) securing the panel to the bottom of the washer.
  4. Once the screw is tight and the panel is secure, return the washer to its standing position.
    Note: The washing machine has ventilation openings in the base, the product must not be placed on a carpeted surface.

Balancing the washing machine

Installation on an uneven surface can lead to ‘out of balance’ events, instability in the machine operation, or even failure to successfully complete a wash cycle.
Please refer to the following methods for adjustment:
1. Confirm whether the machine is level.
2. Lift the lid and ensure that the bowl is central to the top deck opening. Adjust the two front leveling feet as necessary.
Note: The distance between the washing machine and the wall should be at least 20mm.
Drain hose

  1. Remove the cap of the drain hose outlet.
    Note: A small amount of water may come out when the cap is removed. This is normal as there may be some water left in the pump as the machine is tested during manufacture.
  2. First, connect the drain hose to the connection point on the lower right side of the cabinet, and fasten with drain hose clamp (provided).
  3. Connect drain hose guide onto the outside of drain hose. To guide the drain hose over the tub or standpipe, the bracket MUST be fitted to the drain hose.
  1. The height of the standpipe or tub should be between 0.8 – 1.2 m.
  2. To avoid siphoning, the drain hose should not extend more than 20 mm from the end of the guide. Ensure the drain hose is held in place to void leaks or spills.

Water inlet

  1. Connect the cold hose (blue connector) to the cold tap and the hot hose (red connector) to the hot tap. You may have to use pliers to tighten the coupling. Do not over tighten as this may cause damage to the valve or hose fittings.
  2. Connect the other end of the hose to the respective hot and cold inlet valves, located at the rear of the washing machine.
  3. We recommend replacing the inlet hoses every 5 years. Hoses should be checked from time to time and replaced if any wear, damage or leaks are found.

The connection between the water inlet hose and the washer

  1. Do not take off the water absorption cushion. Please check if the cushion is dropped or damaged before each usage. If this happens please contact our after-sale department immediately.
  2. Put the nut of the water inlet hose onto the inlet valve thread.
  3. Fasten the nut.

Check the inlet hose connections

  1. Swing the hose gently to confirm that the hose is securely fastened and can pivot as required
  2. After installation, open the tap to check for leaks.
  3. Do not bend the hose unduly.
  4. Periodically check the hose connections are firm at both ends. This is to ensure the connections remain watertight over time.

Before washing

Preparation before washing

  1. Connect the water inlet hose. Open the water faucet.
  2. Insert the power plug into the wall power socket.
  3. Ensure the drain hose is mounted at the correct height.
  4. When the water pressure in the user’s home is too low, it may not be able to wash detergents and softeners effectively (which may agglomerate).
  5. Please clean the detergent box when required to maintain a clean surface. It is suggested to dilute the detergents before putting laundry into the inner tub. It is suggested that the softener be diluted and put into the inner tub directly after the last rinse.
  6. Before washing, we recommend that a ” Drum Clean” cycle is run without any clothing.

Check the following before washing

Clear the pockets and take out loose items such as coins, sand, hairpins, etc. Tie any long straps or strings,  fasten buttons, and close zippers. The weight of the laundry shall not exceed the rated capacity of your machine, loosen the laundry before placing it evenly in the tub. Make sure the clothes are completely placed in the inner tub. When the machine is running,  buttons may cause noise. To reduce the noise, turn clothes inside out or place them in a  laundry bag.
a. Check if the laundry has any special washing instructions.
b. Divide the laundry into colorfast and non-color fast items. When washing jeans and other easily colored clothes, please soak them with water first. After soaking, put it into the washing machine.
c. Separate items that do not absorb water easily and wash by hand. Make sure the clothes are wet before washing, such as Wool.
d. For heavily soiled items, please first remove loose dirt.
e.For those items that may attract lint, please turn inside out before washing.
f. Do not put laundry soiled with chemicals or solvents into the washing machine.
g. When washing cotton clothes with strong water absorption, such as bedsheets and quilt covers, it is recommended to increase the water level manually after the default water level is completed. Increasing the water level can improve wash performance.

Operation

Loading your laundry

  • The rated washing capacity refers to the largest dry weight of a load that can be washed.
  • The thickness, size, and type of clothes will influence the actual capacity.
  • Do not select more than water level “Mid” for clothes less than 2.0kg, to avoid splashing of water.
  • It is recommended that low suds/high-efficiency washing powder be used.
  • Before washing, please make sure that the water level covers the clothes. Adjust the number of clothes according to the actual situation. The clothes load should not exceed the height of the metal drum surface.

Usage of detergent

Note:
before using powder detergent, please remove the “blue” liquid tray which serves only for liquid detergent.

How to use liquid detergent

Before washing, put the detergent liquid into the detergent tray, situated on the left-hand side of the drawer, as per the figure above.
The usage and dosage of the detergent should be as per the manufacturer’s instructions

How to use softener

  • The usage and dosage of the softener should be as per the manufacturer’s instructions
  • Before washing put the softener into the softener inlet tray. See the above figure. The softener will be dispensed during the last rinse cycle..
  • Do not leave softener in the softener tray for a long time before washing or it could solidify and not dispense correctly

How to use washing powder

  • Remove the blue liquid tray and place the powder detergent directly into the detergent cavity
  • If you select the “Express” program, it is recommended to use liquid detergent instead of washing powder to ensure the most effective wash results.
  • Old or poor-quality washing powder may cause caking in the detergent dispenser.
  • Clean the detergent box periodically to ensure washing power is evenly distributed and remove any detergent buildup.

Explanation of buttons

Indicator display

Off
On: Indicates the program is running and indicates the selected cycle and options
Flashing: When paused, indicates the progress status of the current washing cycle.

Child Lock function

  • The function is intended for child safety and preventing the washing program from accidental changes by children.
  • Push the Power button, set the desired washing program, after setting, push down the “Start/Pause” button, then hold the “Progress” button and “Delay”  button at the same time for more than 1 second. The digital display “CL”, the child lock. All of the buttons are locked, and will not function.
  • To release the child lock function: push down the “Progress” button and “Delay” button at the same time for more than 1 second. After one beep sound, the child lock function is released. The child lock light goes out.
    Note: After the child lock is released, press the Start/Pause button to open the lid. If the lid is forced to open when washing, the machine will alarm E2  and stop running. The machine will automatically drain after 10 seconds. If you confirm the safety, please close the lid and press the “Start/Pause” button to wash the clothes. The machine will continue to operate. If a separate washing or rinsing process is selected, the washing machine will drain automatically after the operation.
Digital display
  •  During the wash cycle, the digital display will show the time remaining in minutes. If an issue occurs, the display will show a user warning or error code (see page 16)
  • If a ‘Delay start’ is selected, the display will show the total time to cycle completion including the delay period, in hours
A “Power” button
  •  Push the ” Power ” button to switch on the power.
  • Under power-on mode, push it to switch off the power.
  • If the “Start/Pause” button is not pushed, the machine will switch off the power automatically after 10 minutes.
K “Start/Pause” button
  •  After the power is switched on, press it to start the machine.
  • To pause the wash cycle, press the “start/pause” button.
  • To restart a wash cycle, press the “start/pause” button again.

 

Program

J “Program” select
Program Application
Mix A normal wash action for mixed everyday loads including cotton and blends
Cotton Warmer wash for cotton clothing
Eco The water-saving cycle
Towels A special cycle for towel loads
Sheets A cycle specifically designed to wash sheet loads
Hygiene A hot concentrated wash with extra rinses
Express Quick wash <30min for smaller lightly soiled loads & brand
new clothes
Delicate Gentle wash action with slow spin speed
Wool Gentle wash action and a medium spin
Synthetic A warmer wash, reduced spin speed to minimize creasing
Bulky A warm wash with a special wash action and reduced spin speed
Drum Clean Cleaning the inner and outer tub to avoid the growth of mildew Do not put any clothes in the inner tub

 

Water level B “Water Level” button
  • Press the water level button to select the water level you want to set.
  • When there is water or wet clothing in the tub, it can’t automatically detect the cloth quantity. All cycles except the Express cycle defaults to show “med” water level, the Express cycle will show  “Low” water level.
  • All of the cycles except the Drum Clean cycle defaults to show “Auto” water level, you can choose the water level manually. The Drum Clean cycle defaults to show a “High” water level.
  • If you choose auto, the machine will detect the cloth quantity and automatically select the suitable water level.
  • During Wash and Rinse, press the water level button to replenish the water. Because of the different wet and dry degrees of cloth, the water level judged will be different. Please choose the water level according to the load.
Water Temp C “Water Temp” button
  • Press the “water Temp” button to select your wash temperature.
  • During ECO, Delicate, and wool cycles, “Warm hot” and “Hot” temperatures cannot be chosen.
  • During Hygiene and Drum clean cycles, “cold”, “warm-cold” and “warm” temperatures cannot be chosen.
  • During the Synthetic cycle, “Hot” temperature cannot be chosen
Rinse D “Rinse” button
  • When selecting ECO, there are 6 times spray rinse
  • When selecting Normal, there are 1-time spray rinse and 1-time deep rinse.
  • When selecting Extra, there are 2 times spray rinse and 2 times deep rinse.
  • During the ECO cycle, “Normal” and “Extra” rinse cannot be chosen.
  • During Hygiene and Drum clean cycles, “Eco” and “Normal” rinse cannot be chosen.
  • During the Express cycle, an “Extra” rinse cannot be chosen.
Spin &Spin Speed E “Spin Speed” & “Spin” button
  • Use this button to select the spin speed or spin time.
    Spin is suitable for the HWT07AN1 model, press the Spin button to choose a spin time in “Short” “Med” “Long” Spin Speed is suitable for HWT08AN1/HWT09AN1/HWT10AN1 model, press the Spin speed button to choose the spin speed in “Low”  “Med” “High”
  • No Spin The machine will drain water out.
  • During Delicate, wool, and Bulky cycles, “High” spin speed or “Long” Spin can not be chosen.
Options F “Options” button
  • Soak
    This cycle consists of a ½ agitate time then complete 2hr soak (with intermittent agitates during soak), After the soak period, continue with the second ½ of agitating phase. Soak is available on all cycles except Wool and Express cycles.
  • Soiled+
    This cycle consists of a 15-minute soak sequence ½ way through agitate time. Increase agitate time by 30%,  which s added to the second half of the agitate time. Soiled + is not available on Drum Clean, Express,  Delicate, and Wool cycles.
  • Soiled+ & Soak
    If Soiled+ & Soak are both selected, the soak settings are used with 30% added to the second 1/2 of the site. Soiled+ & Soak are not available on drum Clean, Express, Delicate and Wool cycles.
  • Favorite
    Select each cycle and modifiers desired. Hold the OPTIONS and PROGRESS buttons down for 1 sec –  the LED will turn on and the machine will beep. The LED will stay illuminated indicating that the favorite configuration has been saved.

The next time you select that cycle, the Favourite LED will illuminate and stay illuminated for the duration of the cycle. Favorite can be set on any cycle. Exceptions exist as per Cycle specifications, there are some options that
cannot be set. Such as Wool & Hot Temp, Delicate & Fast Spin

progress G “Progress” button
  • You may change the process when cotton, Eco, Towels, Sheets, Mix, Hygiene, Express, Delicate, Wool, Synthetic, Jeans are selected.
  • You can’t change the progress when Drum Clean is selected.
Delay H “Delay” button
  • Push the Delay button and the display will show the remaining time for the cycle to finish (in hours). The indicator flashes to indicate that the delay function is operating.
  • Delay start can be set for 2-12hr operation.
  • NOTE: The delay time displays the number of hours until the selected wash program will finish (you need to deduct wash time from this delay time to calculate when the wash will start).

Operation and Wash Cycles

1 Press the “ ” button to switch power on/of
2 Turn the “Cycle” knob to select the automatic program

After the power is turned on, the default is the Mixed program. Then rotate the knob to select other programs.
For example, when you want to wash light dirty clothes quickly, use an Express procedure.

3 Press the button to change the water level

  • All of the cycles except Drum clean have a fuzzy function and the water level can be adjusted according to the texture and quantity of clothing. After the  detection is completed, the water level is set automatically
  • When the washing machine is working, the water level is not optional. It is necessary to press the “Start/Pause” button before pressing the water level. Press the button to reset the water level and press the Start/Stop button to start running.

4 Press the button to change the water temp

  • Set the wash temperature in accordance with the requirements of each load.

5 Press the button to customize the pre-set options

  • Separate the foldable clothes separately before putting them into the washing machine.
  • Even there’s no water in the tub, the spinning will start after a certain period.
  • During the Rinse cycle, only Spin times (spin speed) can be set, all other wash functions are locked

6 Press the“Delay” button to select the delay wash program

When the power is turned on, the washing machine Delay procedure is automatically set to a non-startup state.
The laundry process will begin immediately after pressing the Start/Pause button.
Operating Method of Delay Procedure

  • Before setting the appointment time, first set up the program and other options, and then press the Delay button.
  • The program LED will be turned off and the reservation indicator will be turned on.
  • During the Delay process, press the “Delay” button, and display the appointment time at the end of the cycle.
  • To change the operating procedure or cancel the appointment, the power supply should be cut off and re-selected.
  • First selectable delay is + 2hours. Increasing in 1-hour increments – Maximum selectable is +12hours.
  • Reservation time is the end of the program

The wash will finish in about 10 hours

 

7 Press the button to start the cycle

Cycle completed
[When the machine has completed the selected/current wash cycle an audible alarm will sound and the machine will switch off automatically.
Note:

  • The energy test program was performed using the “Eco” cycle setting of:
    For HWT07AN1model:
    Water Level High, Water Temp Warm, Rinse Eco, Spin Long, Options Soiled+&Soak.
    For HWT08AN1, HWT09AN1, HWT10AN1 model:
    Water Level High, Water Temp Warm, Rinse Eco, Spin Speed High, Options Soiled+&Soak
  • Please use low suds/high-efficiency detergent.

This washer has a 2-step water fill to achieve the required water level and temperature for the best cleaning result.
First Fill – Once options and cycle are selected and the Start/Pause button is pressed, both hot and cold water will flow into the inner tub. The warm water temperature helps to dissolve detergent quickly. The washing operation starts at the end of the hot water fill and is followed by a 5-minute (approximately)  oak- agitation session to help the detergent mix completely with the laundry.
Second Fill – The second fill is in order to reach the selected water level and make the clothes completely soaked in water to achieve a better wash effect.

Cleaning and Maintenance

Maintenance

  • Remove the power plug before carrying out any cleaning or maintenance.
  • Clean the lint filter(s) and detergent box after each wash, otherwise, it may influence you to use the machine.
Clean the detergent box and set it on the control panel seat.
1. The method of dismantling: Tilt upward pull out and gently.
2. The method of cleaning: Use a brush and duster cloth to clean it, then flush it with water.
3. Installation method: tilt upward and push in.
  • Both lint filters must be used during washing
  • Must be cleaned after each use.
    Remove and reinstall the lint filter as follows:
  1. Push down the spring piece of the top lint filter and pull it out to  remove (figure1)
  2. Pull the back of the lint filter to open (figure2)
  3. Remove any lint in the lint filter.
  4. Push the back of the lint filter back into the front cover.
  5. Put the lint filter into the filter housing, and make it tight.
  6.  Make sure the lint filter is well installed, or it can influence the performance of the washer.
The filter at the water inlet valve may become blocked by impurities in the water supply. Clean it with a plastic bristled brush every two months.
If the cabinet is dirty, wipe it with a damp cloth Do not wash directly with water. Wipe with a neutral detergent (please check directions on the detergent bottle first). Do not wipe the machine with thinners, petrol, alcohol, or other harsh solvents.
  1. After the washing cycle has finished, turn off the water faucet. (If needed, you can remove the water inlet hose).
  2. Do not store water in the washing machine for a long period without completing a wash cycle. Drain the water completely after each wash.
  3. Hang up the power cord and drain the hose.
  4. Wipe up any drops of water on the surface of the machine and inside the tub. Leave the lid open for about 1 hour after each wash to evaporate any residual water.

Trouble-shooting

If there is a fault or the machine does not operate correctly, remove the power plug before checking the machine. Using the diagnostic list below, please check if the machine requires a repair. If a repair is required, please contact our customer care team, do not try to fix it by yourself.

Problem

Possible causes

What to do

The machine does not drain or drain slowly.  The display shows E1.
  • Is the drain hose blocked?
Remove the blockage. Push the Start/Pause button once.
The machine stops running The display shows E2.
  • The top lid is not closed.
Close the top lid. Push the Start/Pause button once.
The machine does not spin The display shows Ob.
  • Has the laundry been placed unevenly in the machine?
  • Is it the machine level?
  • Redistribute the load evenly. Push the start/Pause button once.
  • Level the machine. Push the Start/Pause button once.
The display shows E4.
  • Is the water tap closed or has the water supply been interrupted?
  • Is the water inlet valve blocked?
  • Is the water pressure too low?
  • Open the water tap. Push the Start/Pause button once.
  • Clean the water inlet valve then push the start/Pause button once.
  • Use after the water pressure is normal.
The water tap leaks.
  • Is the water inlet hose loose?
  • Fasten the inlet hose.
The machine
does not work.
Will not wash
  • Is there a power failure?
  • Is the power plug inserted tightly?
  • Has the water level reached a preset position?
  • Wait for the power supply to be restored.
  • Insert the power plug tightly
  • Wait for the water to fill to the preset level
Will not spin
  • Is the power plug inserted tightly?
  • Is the top lid closed?
  • Is the laundry distributed unevenly in the machine?
  • Insert the power plug tightly.
  • Close the top lid.
  • Redistribute the laundry. Close the top lid. Push the Start/Pause button once.
There are abnormal
sounds inside the machine.
  • Is the machine leveled off?
  • Has the laundry been placed unevenly in the machine?
  • Are there any foreign objects inside the tub?
  • Level the machine.
  • Redistribute the load evenly. Close the top lid.
  • Remove the foreign object.

Problem

Possible causes

What to do

The display shows FA
  • The water level sensor has failed.
  • Please contact Customer Care.
The display shows F2.
  • Overflow Error
  • Please contact Customer Care.
The display shows E2-1.
  • The door lock alarm
  • Please contact Customer Care.
The display shows FC1.
  • Communication failure between display board
    and motor driver.
  • Please contact Customer Care.
The display shows FC2.
  • Communication failure between display board and Powerboard.
  • Please contact Customer Care.
The display shows FC1A
  • Communication failure between display board and load board.
  • Please contact Customer Care.

Common occurrences

Situation Cause
  • The spinning is intermittent after it starts.
  • Redistribute the load evenly. Close the top lid.
  • Select spin program, but it does not work.
  • The program is setting the drain time, there will be a pause before the spin program starts.
  • There may be water in the drain hose when first used.
  • These may be water residual after performance inspection by the factory.

Packing list

Name

Quantity

Storage position

  • Automatic washingmachine
  • One
  • Bottom plate
  • One
  • Between the upper cushion of the washing  machine package and the upper seal of the package carton
  • User manual
  • One
  • Inside the document bag
  • Components of the water inlet hose
  • Two
  • Inside the accessory bag
  • Screw
  • One
  • Inside the document bag
  • Warranty Card
  • One
  • Inside the packing box
  • Drain Hose & Clamp
  • One
  • Inside the packing box
  • Drain Hose hook
  • One
  • On the drain hose

Specification

Type

 TOP LOAD FULLY-AUTOMATIC WASHING MACHINE

Model HWTO7AN1 HWT10AN1
Rated voltage/frequency 220-240V/50Hz 220-240V/50Hz
Rated washing power 400W 350W
Rated spinning power 370W 300W
Net weight 40kg 49kg
Gross weight 45kg 55kg
Dimensions(mm) W 550 D 570 H 1000 W 610 D 620 H 1045
Water inlet pressure 0.03MPa-1.0MPa 0.03MPa-1.0MPa
Rated Washing capacity 7kg 10kg
Type TOP LOAD FULLY-AUTOMATIC WASHING MACHINE
Model HWT08AN1 HWTO9AN1
Rated voltage/frequency 220-240V/50Hz 220-240V/50Hz
Rated washing power 470W 470W
Rated spinning power 300W 300W
Net weight 43kg 43kg
Gross weight 48kg 48kg
Dimensions(mm) W 580         D 590     H 1015 W 580 D 590 H 1015
Water inlet pressure 0.03MPa-1.0MPa 0.03MPa-1.0MPa
Rated Washing capacity 8kg 9kg