Motorola K03472-1 Moto G52 Smartphone User Guide

K03472-1 Moto G52 Smartphone

User Guide

© 2022 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

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Contents

Set up phone

About your hardware

Insert and remove SIM and SD cards

Copy data from old phone

Manage dual SIMs

Set up voicemail

Set up email

Make it yours

Learn the basics

About your home screen

About your lock screen

New to Android?

If this is your first smartphone

If you had an iPhone

About your Google account

Status bar icons

Phone terms you should know

Get around on your phone

Learn gestures

Move between apps and screens

Use quick settings

Turn screen off and on

Capture your screen

Take screenshots

Record your screen

Create GIFs from video

Discover useful tools

Turn flashlight on and off

Control phone with your voice

Get directions to a location

Use clock and weather widget

Manage time spent on your phone

Work with text

Use onscreen keyboard

Cut, copy, paste text

Use voice typing

Fill in forms automatically

Personalize your phone

Home screen

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Change wallpaper

Customize your Favorites tray

Use widgets, shortcuts, or folders

Arrange apps and control icon’s look

Remove Google feed

Remake your home screen with launchers

Lock screen

Use a screen saver

Use apps

Open, close, switch apps

View two apps on screen

View notifications

About preloaded apps

About the Moto app

Focus on gaming

Get, delete, manage apps

Install or update apps

Manage or delete apps

Protect against harmful apps

Search and browse

Search the web

Search your phone

Browse websites

Text messaging

About text and multimedia messages

Read, send messages

Manage, delete messages

Change default messaging app

Change text message reply to incoming calls

Get text messages on your computer

Read, send, manage emails

View email attachments

Preview inboxes from home screen

Add email signature

Control email notifications

Calendar app

About the calendar

Find calendar events

Create and manage events

Control notifications for calendar events

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Clock app

Set alarms

Use timer or stopwatch

Set date and time

Photos app

Share photos and videos

Upload photos and videos

Contacts, calls, voicemail

Contacts

Add contacts

Edit or delete contacts

Star your favorite contacts

Sort contacts

Share contacts

Phone calls

Answer calls

Make calls

During a call

101

Make video calls

102

Make conference calls

102

Make calls over Wi-Fi

103

Block calls and texts

104

Turn call waiting on and off

106

View and delete call history

106

Make emergency call from locked phone

108

Voicemail

109

Use voicemail

109

Send all calls from contact to voicemail

110

Music

111

Listen to radio

111

Listen to music

112

Transfer music files

113

Connect a MIDI device

114

Settings

115

Network and internet

115

Connect to WiFi networks

115

Use Airplane mode

116

Control data usage

117

Share your internet connection

118

Connect to VPNs

121

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Connected devices

122

Connect with Bluetooth

122

Connect with Wi-Fi Direct

124

Make contactless payments

124

Share or receive with NFC

125

Share files and links with nearby Android phones

126

Transfer files between phone and computer (USB)

127

Cast screen or media to TV

129

Print from your phone

131

About wireless sharing

131

Apps

135

Set or change default apps

135

Adjust special app access

135

Notifications

136

Turn notifications on/off

136

Control notification sound

138

View notification history

139

Battery

140

Charge phone

140

Extend battery life

140

Prevent overcharging

142

Use Battery Saver mode

142

Show battery percentage in status bar

143

Storage

144

About storage options

144

Manage phone storage

144

Manage SD card

145

Find downloaded files

146

Recover recently deleted files

147

Upload music to cloud

147

Upload photos and videos

148

Scan documents and make copies

148

Sound & vibration

150

Adjust volumes

150

Set ringtones

152

Enhance sound

153

Silence calls & notifications

154

Stop phone from speaking

157

Silence “Hello Moto” during power up

157

Turn off charging sounds

157

Turn touch sounds on/off

158

Hear other notification sounds

158

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Display

159

Adjust screen brightness

159

Use Dark theme

159

Adjust colors at night

159

Choose color mode

160

Stop screen flicker

161

Show apps full screen

161

See Peek Display notifications

161

Change screen timeout

163

Stop automatic rotation

163

Adjust refresh rate

164

Change font and display size

164

Set recording options

164

Set lock screen preferences

165

Accessibility

166

Visual assistance

166

Hearing assistance

169

Dexterity assistance

171

Use accessibility shortcuts

172

Security

174

About security

174

Protect against harmful apps

175

Be ready to find a lost phone

175

Lock and unlock phone

176

Set screen lock

176

Adjust lock options

177

Unlock with trusted devices

178

Unlock with your face

179

Unlock at trusted places

180

Keep phone unlocked while it’s on you

181

Use fingerprint security

181

Pin an app screen

184

Lock SIM card

184

Privacy

186

Adjust app permissions

186

Control access to your mic and camera

186

Hide your password or pattern

187

Location

188

Use location services

188

Safety & emergency

190

Prepare for emergencies

190

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Passwords & accounts

192

Add or remove accounts

192

Change name & info in your Google account

193

Sync apps with your Google account

193

Control what info Google collects

194

System

196

Languages & input

196

Customize the keyboard

196

Use multiple languages

197

Open apps faster

198

Gestures

199

Set Power button gestures

199

Change System navigation

199

Turn flashlight on and off

200

Twist phone to open camera

200

Adjust screenshot settings

201

Back up phone

201

Users and guests

203

Share your phone

203

Add, modify, remove users

204

Add or delete guest

205

About phone

206

Record your IMEI number

206

Find legal and product information

206

Fix issues

207

Hardware issues

207

Phone is slow or unstable

207

Phone feels warm or hot

207

Phone won’t turn on

208

Phone restarts or crashes

208

Screen is frozen or won’t respond

209

Screen displays wrong colors

209

SD card issues

210

Call and SIM issues

213

Issues making/receiving calls

213

Issues during calls

214

Battery issues

217

Charging issues

217

Battery drains too fast

218

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Bluetooth, Wi-Fi, USB issues

219

Bluetooth issues

219

Wi-Fi issues

221

Can’t transfer files or connect to computer

222

Account and sign-in issues

224

Forgot unlock code

224

Can’t sign in to Google

224

Account sync issues

224

App issues

226

App or widget issues

226

Camera issues

227

Messaging issues

228

Gmail issues

230

Play Store issues

230

Maintenance procedures

231

Update Android software

231

Reset Wi-Fi, cellular data, and Bluetooth

231

Reset phone

232

Get more help

233

Set up phone

About your hardware
Hardware diagram

1. Tray for SIM and SD card 2. Proximity sensor 3. Speaker 4. Front camera (Learn more in Camera help.) 5. Earpiece 6. Microphone 7. Volume up/down button 8. Power button and fingerprint sensor

Set up phone

1. Macro camera 2. Ultra-wide and depth camera 3. Main camera 4. Flash 5. NFC touchpoint for sharing content or paying with your phone 6. Headset jack 7. Microphone 8. USB-C port to charge phone, transfer files, and share data connection with tethered devices. 9. Speaker
Care for your phone
To clean the screen:
· While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.
· If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
· It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen. · When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
· Don’t submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.

Set up phone

Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 1 TB. A Class 2, 4, or 6 card is sufficient. Your phone uses the card as portable storage for media files: photos, videos, and music. Because it’s portable, you can easily swap the card and its content between devices. After you insert the card, be sure to update settings within media apps (like camera, music, and podcast apps), so they use the card to store content you create or download.
You can’t store apps on the SD card because it is portable storage.
Insert or replace cards
1. If you want to remove the SD card, eject it first. 2. Insert the tool into the hole in the tray and gently push to pop it out.

Set up phone

3. Insert or remove the cards as needed. To use an SD card and a SIM card:

Or, to use two SIM cards (dual-SIM models only):

To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.
4. Push the tray back into the phone.

If you inserted two SIMs, you’ll receive a notification to set them up. Swipe the notification down and touch it to manage dual SIMs. If you see , troubleshoot the issue.
Note: If you need to activate a SIM, contact your carrier.
Fix an issue
Select an issue to see troubleshooting steps. SIM card SIM not recognized

Set up phone

Can’t make calls
Can’t answer calls
SD card Phone doesn’t recognize card

Copy data from old phone

Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account:
· Photos will back up to Photos.

· Contacts will back up to Contacts.

· Calendar will back up to Calendar.

1. Charge both phones and connect them to a Wi-Fi network.

2. To ensure you don’t miss any messages or calls, on your iPhone:

a. Turn off iMessage. (Settings > Messages > your phone.)

off. Or, if your SIM has been removed, deregister

b. Turn off FaceTime. (Settings > FaceTime > off.)

3. Download the Google Drive app on your iPhone. 4. On your iPhone, open Drive and then:
a. Sign in with your Google account. If you don’t have one, you can create it now. b. Touch > Settings > Backup & reset and start the backup.

5. Wait for the backup to complete.
6. When complete, on your new phone, sign in with the same Google account (Settings > Passwords & accounts > Add account).

Copy data from Android phone
During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn’t get copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud with your Google account.
To copy files:
1. Charge both phones and turn them on.
2. On your new phone:
a. If this is the first time you’ve turned it on, select your language on the setup screen.
b. If you skipped copying files during setup, open the Settings app and touch Finish setting up your device.

Set up phone

3. Touch Start. 4. Insert your SIM to connect to the mobile network, or touch Skip. 5. Connect to a Wi-Fi network and touch Next. 6. Follow the onscreen instructions to select the old phone or backup associated with your Google
account, and to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.

What gets copied from Android phone
If you copy data from another Android phone during setup, here’s what gets copied:
· Apps and app data · Music, photos, and videos · Google accounts · Contacts stored on your phone or SIM card · Text messages · Multimedia attachments in messages · Most phone settings · Wallpaper · Call history
You’ll see these when you sign in to your Google account on your new phone. What won’t copy:
· Downloads, like PDF files · Apps that aren’t from Play Store · Accounts other than Google accounts · Contacts and calendars for services other than Google (such as WhatsApp) · Ringtones
Import contacts from SIM
If you have a SIM card with contacts saved on it, you can import them into your Google account. 1. Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on. 2. Open the Contacts app.
3. Touch > .

Set up phone

4. Select where to save the contacts:
· If you have multiple Google accounts, choose the account where you want to save them. · To save them to your phone, touch Device.
5. Select the contacts to import and touch Import.

Manage dual SIMs

About dual SIMs

When two SIMs are inserted:

· You see

at the top of the home screen. If you see , troubleshoot the issue.

· Both SIMs can make and receive calls and text messages.

· Only the owner of the phone (not additional users or guests) can access dual SIM settings.

Set up SIM profile
Set SIM options based on how you expect to use the cards: 1. Go to Settings > Network & internet > SIM cards. 2. Select the option that best meets your needs:
· Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is
also based on your contact’s carrier.
· Personal and Work: Use one SIM for personal and the other for work-related voice calls. · Manual: Choose which SIM to use for voice calls, for data, and for SMS.
3. Follow onscreen instructions to complete setup.
Change SIM profile
1. Go to Settings > Network & internet > SIM cards. 2. Touch Dual SIM usage profile. 3. Select a different profile and touch CHANGE PROFILE. 4. Select a new profile. 5. Follow onscreen instructions to complete setup. To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts: 1. Go to Settings > Network & internet > SIM cards. 2. Touch each preferred SIM and contact option to change. This information applies only to phones that support dual SIM cards and have both cards inserted.

Set up phone

Change SIM name, color, ringtone
When two SIMs are inserted, you’ll see them referenced in apps like Contacts, Messages, and Phone. The SIM name shows your carrier and, if you’re using the Personal and Work profile, shows which it’s assigned to. You can rename the SIMs. You can also change SIM icon color to make them easy to differentiate.
1. Go to Settings > Network & internet > SIM cards.
2. Touch the SIM to change.
3. Change settings as needed.

Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail. To set your greeting: 1. Touch > . 2. Touch & hold to dial into your mailbox. 3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
Change voicemail options
1. Touch > > Settings. (If you don’t see , swipe down on the screen.)
2. Touch Voicemail. 3. If you have two SIM cards, touch the SIM for the account to change. 4. Change any of the options:
· To change voicemail service from your carrier to a different service or app, touch Advanced
Settings > Service.
· To change the number dialed to access voicemail, touch Advanced Settings > Setup. · Your carrier might include additional options here, like notification and visual voicemail settings.
Contact your carrier for help.

Set up phone

Set up email
Set up personal email
You can add multiple email accounts of the following types:
· Gmail · Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
· When you open the Gmail app for the first time, you’ll see your email for that account. You’re already
set up.
· To set up additional accounts, open Gmail, touch your profile icon , then touch Add another
account. If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address that’s not Gmail): 1. Open the Gmail app. 2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google’s help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events, and contacts with the Microsoft Exchange server. Before you start, you’ll need the following information from your company’s IT department:
· Email address · Email password · Domain name · Username · Server name · Security type/SSL settings · Client certificate requirement
To set up corporate email: 1. Open the Gmail app. 2. Do one of the following:
· If this is your first time opening the Gmail app, touch Add another email address. · If you have been using Gmail with another account, touch your profile icon , then touch Add
another account. 3. Touch Exchange and Office 365.

Set up phone

4. Follow the onscreen instructions to enter your email address, password, and other information from your company’s IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account. To open each inbox with one touch from your home screen, add task shortcuts: 1. Touch & hold . 2. Drag for each account to a blank space on your home screen.

Make it yours
This topic lists things that most people want to do with their new phone, with links to instructions on how to do them.

Personalize your phone

· Set the wallpaper.

· Add apps to your home screen.

· Adjust screen settings, like font size, rotation settings, and dark background.

· You can use either the
System navigation to use.

buttons or gestures to move between apps and screens. Choose which

· Assign ringtones or photos to friends you call.

· Set your schedule for Do Not Disturb, to automatically silence your phone when you don’t want to be
interrupted.

Protect your phone
· Set up a screen lock. · Set up fingerprint security to unlock your screen safely and quickly with a touch. · In case you lose your phone, set up Find My Device and record your IMEI number.

Other common set up tasks
· Connect with your Bluetooth devices and Wi-Fi networks. · If you use multiple languages, set them up so they appear on your keyboard.

Learn the basics

About your home screen
You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between home screens.
What’s on the screen

1. Status bar: Displays the time and icons that tell you about your phone’s battery and network connections. Swipe down to see your notifications and quick settings.
2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks. 3. Shortcut: You can add shortcuts to open apps or web pages you use frequently. 4. Favorites tray: A customizable set of your most used apps, accessible from any home screen. Swipe up
to search for an app or view the app tray. 5. Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
6. Folder: Add folders to organize app shortcuts.
Add/remove screens
You can add more home screens to the right. To add a page, drag an app shortcut or widget to the edge of an existing page and place it on the new screen.

Learn the basics

To remove a home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the last item, the home screen will be removed.

Customize your home screen

Organize it:
· Touch & hold an item you want to move, then drag it to the new location. · Group icons into folders. · Choose where to find your list of all apps: in the app tray or directly on the home screen.

Change how you get around: You can replace the navigation bar with the

navigation icons.

Change how it looks:
· To see options for customizing wallpaper, widgets, and other home settings, touch & hold a blank space
on the home screen.
· For an entirely new look and feel for your home screen, you can install a different launcher.

About your lock screen
The lock screen appears when you’re using a screen lock and you power on your phone or turn on the screen.

Tip: If you’re using Peek Display, you’ll see that screen before you get to your lock screen.
From the lock screen, you can:
· Make an emergency call. · View and respond to notifications. Double touch one to open it. · Open quick settings. Swipe down from top of the screen for your four top settings and notifications,
then swipe again to see the rest.

Learn the basics

· Start a voice command. Swipe up diagonally from either bottom corner. · Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
You can customize your lock screen to add a message and control which notifications appear.

Learn the basics : New to Android?

If this is your first smartphone

Learn the basics

To get around your phone, here are the key concepts.

· You can choose how you move between apps and screens: gestures or

icons.

· In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.

· The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery
level and network connection, and whether you’ve missed a call.
· Your phone and apps send you notifications for things like new messages, calendar events, and
upcoming alarms. You’ll find notifications in several places, and can do a lot with them. To learn about these common tasks, touch one below:
· Answer a call

· Make a call

· Set an alarm

· Turn the flashlight on/off

· Listen to music

Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized, informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn’t prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of your contact info so that, if your phone is lost, someone can return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don’t stop there. Be sure to explore your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It’s a great way to learn many of your phone’s capabilities while customizing it to suit your needs.

Learn the basics : New to Android?

In most apps you can touch you there, too.

or for app-specific settings. Be sure to see what options are available to

Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network connection instead of your carrier’s network, saving your cellular data for when you need it. Learn how to connect to Wi-Fi networks.

Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen to it speak the directions to you as you drive–it’ll even reroute you if you’ve gone off course. Tell it to set alarms, find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your phone twice. You can automatically back up your photos and videos with your Google account or with other photo sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to see your photos and videos. For even more storage space, plus the ability to access your media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud storage on Drive, which has its own app and is also available from the
menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black screen, or doesn’t respond to the Power button, you can reboot it. Press and hold the Power button for 7 10 seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You’ve retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK, Google”. Then ask for info or help with everyday tasks.
Apps:
· Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren’t
compatible between iPhone and Android. However, many developers make iPhone and Android versions of their apps; if the app stores your data online, then you can switch with little effort. Just download the Android version from Play Store and log in.
· Continue listening to podcasts. You can listen with the Podcasts app. Or, there are lots of podcast apps
on Play Store – search for “podcast” in Play Store and download one of your choice.

Learn the basics : New to Android?

· Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then
install them on your phone from your computer.
Your home screen: Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to your most important apps on your home screen for easy access. Or, find your full list by swiping up from your favorites tray. This frees up room on your home screen for widgets, making your new home much more lively.
Privacy indicator: On Android, a green indicator means either your camera or mic are being used by an app. On iPhone, an orange indicator means the mic is being used.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes apps like Calendar and Drive that let you work well with others. And it has apps that let you play too – access your photos, videos, music from any device when you log in with your Google account. Use YT Music to upload your iTunes library.
File sharing: If you used AirDrop on your iPhone, now you’ll use Nearby Share to easily share files or links with friends.

About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven’t had a Google account before, this is more than just a password you set up for your phone. A Google account lets you organize and access your personal information and files from any computer or mobile device:
· Synchronize everything. Never lose your contacts. Associate them with your Google account if you
create contacts on your phone, and view them from Gmail on any computer or by signing into your Google account on any phone. Create emails or calendar events on your phone and view them on any computer. Access your browser bookmarks from any device.
· Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up
space on your phone.
· Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your Google account just enjoy the benefits of your secure, synchronized information. However, you can:
· Control how frequently your phone syncs your information. · Review and manage the information Google collects from you, such as search and browsing history.
Learn about Google apps
Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and download additional Google apps, read Google’s help.
Can’t sign in to Google account
If you’re having problems signing in to your account, read Google’s support information.

Learn the basics : New to Android?

Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
· On the left, icons tell you about apps, such as new messages or downloads. If you don’t know what one
of these icons means, swipe the status bar down for details.
· On the right, icons tell you about your phone’s battery level and network connections.
A dot means there are more icons to view. Drag down from the top of the screen to see all icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.

Icon

Meaning

CALLS

Active call.

Missed call. Speakerphone on.

Microphone muted.

NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. Possible speeds, from slowest to fastest, are 3G, H, H+, 4G, 5G. Available speeds depend on your carrier and your location.
Poor connection to cellular/mobile network.

Connected to different cellular/mobile network (roaming).

Learn the basics : New to Android?

Data Saver is on, preventing apps from using background data. WiFi network within range. Connected to WiFi network. No SIM card. Location services are in use. Airplane mode on. CONNECTIVITY Bluetooth connected. Trusted device connected. Your phone is a WiFi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected. Connected by USB cable. USB tethering enabled. NFC enabled. Only some versions of this phone, sold in certain countries, support this feature. SYNC AND UPDATES

Learn the basics : New to Android?

App updates are available for download from Play Store. Email and calendar sync in progress. Upload complete. Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Overcharge protection is limiting battery to 80%. Phone is in Battery Saver mode.

Learn the basics : New to Android?

ALARM AND CALENDAR Alarm set.
Upcoming calendar event. EMAIL AND MESSAGING New Gmail message.
New text message.
New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Screenshot is available. Animated GIF is available.
Screen recording in process.
Focus mode is on. Apps that you download might show other icons to alert you about their status. Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

Learn the basics : New to Android?

Phone terms you should know
Airplane mode This mode allows you to use your phone’s non-wireless functions (music, games, etc.), while disabling its wireless radio functions that are banned on airplanes during flight.
app Software that you can download for added functionality, such as games, email apps, bar code scanners and more. Some apps are already on your phone, and more can be downloaded from your phone’s app store.
BluetoothTM A short-range wireless technology you can use to connect a device to other nearby Bluetooth-capable devices and accessories, such as headsets, speakers, printers, etc. Use Bluetooth to make handsfree calls on a headset or in your car, listen to music on wireless speakers, use a wireless mouse or keyboard, or print a document in another room. Set up Bluetooth.
cellular network or mobile network A network of radio-transmitting towers. You make calls on your phone using radio waves sent between the phone and the network towers. You also send data and access the Internet on this network. Carriers use different technologies to handle these radio transmissions (GSM, CDMA, Edge, 3G, 4G, LTE, HSPA, iDEN).
data Information sent or received from your phone other than calls and text messages. You may use data when you access the internet, check your email, play games, use apps and more. Background tasks, such as syncing or location services, may also use data.
data usage The amount of data your phone uploads or downloads over a network in a given period. Your phone uses your carrier’s cellular network or over a Wi-Fi network. Depending on your plan with your carrier, you may be charged additional fees when your data usage exceeds your plan’s monthly limits.
GPS Global Positioning System. A global satellite-based system for determining precise locations on Earth.With GPS, your phone becomes your navigator when you’re driving and your concierge when you’re looking for a nearby meal, movie, or cup of coffee.
mobile hotspot A device or app that lets you share your mobile data connection with multiple devices via WiFi. You can connect different devices to your hotspot, including notebooks, netbooks, MP3 players, cameras, Smartphones, and portable gaming systems. The number of devices that can connect at one time depends on your carrier and connection speed.
NFC Near-field communication. A wireless technology that transfers information between two compatible devices. Tap the devices together to share web addresses, contact info, apps, GPS locations and more.
notification An alert from your phone or an app on your phone. Your phone displays icons in the status bar to notify you of new messages, calendar events and alarms. Icons can also indicate ongoing status, such as connection to a WiFi network.
Play Store Google’s store where you can download apps, books, movies, and music. Choose from an assortment of free books or apps; purchase from an even larger selection.
SD card Secure Digital (SD) card. A small, high-capacity removable memory card used in small, portable devices such as mobile phones, tablets, and digital cameras.

Learn the basics : New to Android?

shortcut An icon you can add to your home screen that lets you quickly open an app. Create shortcuts for apps you use frequently.
SIM card Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to authenticate your phone on the cellular network.
software update An update to your phone’s operating system that typically includes new features and fixes reported problems. The update is wirelessly downloaded to your phone at no additional cost to you.
status bar Thin bar at the top of your home screen that displays the time and icons that tell you about your phone’s battery and network connections. Apps display icons in the status bar to alert you of events, such as new messages.
sync The process of sharing the same information across multiple devices and websites. Contacts, calendars and email are often synced through cloud services, so you can enter information on one device and access it through another.
widget An element you can add to your home screen that gives you quick access to information or frequent tasks. For example, widgets can provide weather updates, upcoming calendar events. Many are preinstalled on your phone. Apps you download may also include widgets.
WiFi A short-range wireless technology that provides a high-speed internet connection to wireless data devices. Many locations offer Wi-Fi connections, including airports, hotels, restaurants and more. Using a Wi-Fi connection instead of your cellular network can help reduce your cellular data usage. Some public Wi-Fi connections may not be secure. You should only connect to those you trust and use some form of internet security on your devices. Set up Wi-Fi.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

Learn the basics : Get around on your phone

Learn gestures
You can use gestures on your touch screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight.
Touch, drag, swipe, zoom

Gesture

Description

Touch

Press with one finger and lift. Result: Open something (app or email) or choose something (checkbox, icon).

Touch & hold

Press and wait before lifting one finger. Result: Select something (app icon, text on a page) and see possible actions. Try it: Touch & hold text on this page to see the copy feature.

Drag

Touch & hold an item and then, without lifting, slide your finger until you reach the target position.

Result: Move elements on the screen; for example, change a toggle from on .

to off

Try it: Drag an app shortcut from one spot on your home screen to another.

Swipe

Quickly move one finger across the screen, without pausing when you first touch (so you don’t drag instead).
Result: Switch between home screens or between tabs in an app. Or, move quickly through a list. You can swipe different directions (up, down, left/right) for different results. Learn more.
Try it: Open the Phone app and swipe left/right to switch between tabs. Or, swipe up from the bottom of this screen to go home.

Pinch out to zoom

Put two fingers on the screen and then drag them apart.
Result: Zoom in to see larger version of photos and maps. Or, open expandable notifications.
Try it: Open a photo and pinch out to zoom in on an area.

Learn the basics : Get around on your phone

Tip: If you have visual impairments, you can enable additional magnification gestures.
Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.
Use gestures with Power button
Press Lock and unlock the phone. You’ll enter your PIN, pattern or password to unlock. Press twice Open Google Assistant. You can customize settings to open the camera instead. Press & hold Turn off the phone or view your emergency information. Tap Unlock with your fingerprint, if you’ve set up fingerprint security. Tap twice See shortcuts for opening apps, actions, tools, and contacts. You can turn this gesture (Power touch) on in Settings or in the Moto app.

1. Open the app or contact 2. Customize these shortcuts – replace, delete, or rearrange
Move between apps and screens
Choose how to get around
You can change how you move between apps and screens using your touch screen: Settings > System > Gestures > System navigation.

Learn the basics : Get around on your phone

Use gesture navigation
Use these gestures to move between screens and apps if you chose Gesture navigation and see at the bottom of your home screen.

Action

Gesture to use

Switch between apps At the very bottom of the screen, swipe left or right.

See all recent apps

Drag up from the bottom, hold, then let go.

See all apps

Swipe up from the bottom of the home screen.

Go back

Swipe towards the middle from the left or right edge of any screen.

Go home

Swipe up from the bottom of any screen.

Open Google Assistant Swipe diagonally from either lower corner of the screen.

Use 3-button navigation
Use these icons to move between screens and apps if you chose 3-button navigation. takes you back one screen. returns you to the home screen from any app. lets you switch between recent apps.

Tip: For visual assistance, you can add screen.

to open the Accessibility Menu or magnify what’s on the

Use quick settings
Open quick settings
Settings you adjust frequently, like Bluetooth, are “quick settings”, easy to get to from any screen. To see your first few quick settings, swipe down once from the top of your screen.

Learn the basics : Get around on your phone

To see all quick settings, swipe down again.
Adjust quick settings
Do one of the following:
· Touch an icon to toggle the setting on/off. · Touch & hold an icon to adjust related settings.

Icon

Setting Internet: Wi-Fi

Internet: Mobile data

Bluetooth

Do Not Disturb

Auto-rotate

Control compatible smart devices

GPay (To learn more, read Google’s help.)

Flashlight

Wi-Fi calling

Learn the basics : Get around on your phone

Dolby Atmos GIF maker Alarm Battery Saver Airplane mode Screen Cast Screen Record Nearby Share Data Saver (Appears after you turn on Data Saver the first time.) Night Light Bedtime mode NFC System update Wi-Fi hotspot (Appears after you turn on hotspot the first time.)

Learn the basics : Get around on your phone

Camera access

Mic access

Extra dim (Appears after you turn on Extra dim the first time.)

You can also slide to adjust screen brightness.

Open all settings
To open the full list of all settings:
· Open quick settings and touch . · Or, open the Settings app.

Tip: You can search the Settings app to find what you need quickly. Just touch and type your search term.

at the top of the app

Customize quick settings
You can rearrange quick settings, putting your most used at the top. You can also add or remove them. 1. Open quick settings. 2. Touch . 3. Drag to rearrange. Or swipe down to add new tiles. To return quick settings to its original state, touch > Reset.
Tip: You can also change the background color to be light or dark.

Turn screen off and on
Why your screen turns off automatically
· To save battery power, your screen turns off if you haven’t used it for some time. You can lengthen or
shorten the time before your screen automatically turns off.
· When you bring the phone to your face to speak into it during calls, the screen turns off to prevent
accidental touches. When you pull the phone away from your face, the screen turns on so you can use it. (If the screen stays dark, follow these steps.)

Learn the basics : Get around on your phone

Turn screen off and on manually
To turn the screen on:
· Press the Power button. If you’ve set up a screen lock, you need to unlock it. · If you’ve added your fingerprint to the phone, touch the sensor to wake and unlock your phone. · Your screen automatically turns on when you have an incoming call.
To turn the screen off:
· Press the Power button. When you set down your phone, it’s good habit to do this. You prevent
accidental touches, save a bit of battery, and keep it secure with the screen lock.
· To keep your screen off and phone quiet when you don’t want interruptions, like at night, use Do Not
Disturb settings. When your screen is off, battery-friendly Peek Display notifications fade in and out, showing only notifications delivered since the screen was last on.

Learn the basics : Capture your screen

Take screenshots
Take a screenshot
1. Do one of the following:
· Touch & hold three fingers on the screen. (If this doesn’t work, turn Three finger screenshot on.)

· Drag from the bottom of the screen and hold to see recent apps, then touch Screenshot. · Press & hold Power and Volume Down simultaneously until the screen is captured.
2. To scroll and capture more content, touch . To stop scrolling before the end of the page, touch STOP or .
3. Do any of the following:
· To edit the screenshot, touch . · To share it, touch . · To analyze it with Google Lens, touch . · For more time to review it before taking an action, touch the thumbnail to open the screenshot. · To open the screenshot after the thumbnail disappears, swipe the status bar down and touch the
notification.
Edit screenshots
If you touched after taking the screenshot, you have these options:

Icon

Meaning

Crop. To switch between standard, circular, or freeform, touch again.

Learn the basics : Capture your screen

Draw. To change color or thickness, touch again. Highlight. To change color or thickness, touch again. Insert a text box. Touch the icons to change the background and text color. Blur with mosaic effect. Swipe over the area to blur. Undo change. Redo change. Close without saving. Save. Share.

Find screenshots later
Open the Photos app and touch Library > Screenshots.
Record your screen
You can record a video of your screen while you’re using it. You can choose to include your audio or a selfie video when recording.
Record screen
1. If you want the recording to show when you touch screen elements, turn Record touch points on.

Learn the basics : Capture your screen

2. To start recording:
· Open quick settings and touch . · If you’re playing a game and Gametime is on, touch > .
3. Touch Start to open the recorder and see a 3-second countdown before recording.
Tip: To adjust options before recording, touch the countdown timer and make changes. Touch to restart the countdown.
4. Make your recording. While recording:
· To adjust recording options, touch and then touch . To restart recording, touch . · You can drag the recorder to reposition it. · You’ll see a timer next to and in the status bar.
5. To stop recording:
· Touch on the recorder. · Or, swipe down from the top of the screen, then touch the red notification.
Adjust recording options
Sound You can mute or record your phone’s sound, and you can include your own narration. To adjust sound, touch the current setting and change it.

Icon

Meaning

Mute

Record your narration using the microphone

Record only your phone’s sound

Record both your narration and your phone’s sound
Drawing To write on the screen, touch .

Learn the basics : Capture your screen

To change pen colors, touch . Video To include a selfie video in the corner, touch .
To turn the selfie video off, touch . Other options You can adjust more options, like frames per second or screen touches, in phone Settings. Learn more.
View recordings
To view a recording immediately after you capture it, swipe down from the top of the screen and touch the notification.
To view any time, open the Photos, Files, or other media viewing app, and look for the Screen record folder.

Create GIFs from video
You can make an animated GIF from a video on your screen.
Record a GIF
1. Open the video in the Photos, Files, or other media viewing app, and pause the video where you want to start the GIF.
2. Open quick settings and touch GIF maker. 3. Touch Start. 4. Adjust the GIF’s frame over the video:
· To reposition the frame, drag . · To change dimensions, drag the corners or sides. · To close, touch .
5. To start recording touch . You can capture up to 15 seconds. To stop recording before that, touch .
View your GIF
To view immediately, touch the notification. To view any time, open the Photos, Files, or other media viewing app, and look for the Screenshots folder.

Learn the basics : Discover useful tools

Turn flashlight on and off
To turn your flashlight on or off: 1. Open quick settings. 2. Touch . Or, make a chopping motion to turn the flashlight on or off. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture. To control the chop gesture: 1. Go to Settings > System > Gestures.
Or, open the Moto app and touch > Gestures. 2. Touch Fast flashlight and turn it on or off.
Control phone with your voice
Speak a command
Not all languages support voice commands. You can tell Google Assistant to call people, get directions, send messages, set alarms. Or, ask questions. 1. Get your assistant’s attention by doing any of these:
· Press the Power button twice. · For hands-free control, say “Hey Google” or “OK Google”, if you’ve taught it to recognize your
voice.
· Swipe up from the bottom left or right corner of your phone. Learn more. · Touch .
2. Ask a question or say a command. For example, you can say “What’s the weather today?” or “Set alarm for 7 AM tomorrow.”
Tip: To see a list of commands, say “Help”.
3. To silence Google Assistant when it’s talking to you, touch . Google Assistant will stop listening after a few seconds.
Teach Google Assistant to recognize your voice
1. Open the Google app, then touch your profile icon > Settings > Voice > Voice Match. 2. Turn on Hey Google and follow the onscreen instructions to record your voice.

Learn the basics : Discover useful tools

Fix an issue
If your phone isn’t recognizing “OK, Google” commands: 1. Is Battery Saver on?
If it’s on, you need to get your assistant’s attention by touch instead of voice, or turn off Battery Saver. If it’s off, then follow the remaining steps. 2. Open the Google app. 3. Touch your profile icon > Settings > Voice.
4. Touch Voice Match > Voice model. 5. Touch Retrain voice model.

Get directions to a location
Navigation and battery life
Navigation is one of the most power-intensive apps, so keep your phone plugged into a high-quality car charger, especially if you’re streaming music and/or using Bluetooth (also power-intensive features).
Use voice commands to get directions
1. Say your launch phrase. 2. Say “Navigate to [destination].”
Use Directions widget
1. Before you hit the road, add a Maps Directions widget to your home screen, and you’ll have directions to any destination you choose.
2. When you’re ready to roll, just touch the widget, and your phone will talk you through the directions.
Tip: Combine your Directions widgets into a folder on your home screen.
Get directions to home or work
Get directions from anywhere to your home or work addresses with one touch by setting up a task shortcut for the Maps app: 1. Touch & hold . 2. Drag to a blank space on your home screen. 3. If you haven’t set your home or work address yet in Maps, touch the shortcut and follow the onscreen
instructions to add it. When you’re ready to roll, just touch the shortcut, and your phone will talk you through the directions.

Learn the basics : Discover useful tools

Use clock and weather widget
Add widget to home screen
Put a clock on your home screen and get quick access to alarms, your calendar, and the weather.

1. Touch & hold the home screen. 2. Touch Widgets. 3. Under Moto Widget, touch & hold Beyond (or Classic or Clean), then drag it to your home screen.

Set or delete alarms
1. Touch the time. 2. Adjust alarms:
· To add a new alarm, touch

and set the time and ringtone.

· To use an existing alarm, switch it on . Touch to view or edit its ringtone.

· To delete an alarm, touch next to it, then touch .

3. To control general alarm settings, like alarm volume and snooze duration, touch > Settings.

When an alarm is set, shows in the status bar.

Manage weather forecasts
Display current conditions for your location or for a city you select. Show temperature and conditions for current location 1. Do one of the following:
· Touch Add cities. · Or, touch the current temperature, then touch .
2. Turn Current location on.
Tip: To switch between Fahrenheit and Celsius, touch Temperature unit.
Add location

Learn the basics : Discover useful tools

1. Do one of the following:
· If you haven’t added locations yet, touch Add cities. · Or, touch the current temperature, then touch .

2. Touch Add new location. 3. Enter a city name or ZIP code, then touch .

4. Touch the city to add.
5. When you add a city, it is set to show on the widget. If you want a different city’s weather shown on the widget, select its button from the list of locations.

Remove location 1. Touch the temperature. 2. Touch .

3. Touch next to the city’s name.

View forecasts

1. Touch the current temperature on the widget to open the forecast.

2. Then:

· To switch between forecasts for multiple locations you added, swipe right and left.

· To see more details on the weather provider’s website, touch an item on the forecast.

· To change the frequency of forecast updates, touch
duration.

> Forecast update period, then select a

Control weather alert notifications

The widget sends notifications about weather conditions that need special attention.

To turn notifications on or off:

1. Touch the temperature.

2. Touch .

3. Turn Weather alert notifications on or off.

View your calendar
Touch the current date to open your calendar, where you can view or add events.

View daily steps with Fit
You can track your daily steps on the widget. And, to open the Fit app, touch your steps. To show or hide your daily steps: 1. On the widget, touch until you see , then touch it. 2. Turn Google Fit on or off . 3. If this is your first time using Fit, follow the onscreen instructions to set up your profile.

Learn the basics : Discover useful tools

Manage time spent on your phone
Set up Digital Wellbeing
You can get info about how you spend time on your phone, like how often you unlock it and how long you use each app. Then use that info to improve your digital habits. The first time you use this feature: 1. Go to Settings > Digital Wellbeing & parental controls. 2. Touch Show your data. 3. If you want to find this feature as an app, rather than opening Settings, turn on Show icon in the app
list.
Understand your habits
1. Go to Settings > Digital Wellbeing & parental controls. 2. Review the chart to see:
· Time you spent using phone today · Which apps you’ve had on screen and for how long · How often you unlocked the phone today · How many notifications you’ve gotten
3. For more information, touch a label on the chart. For example, to see your screen time for the week, touch today’s usage time.
Limit daily screen time
For individual apps, you can set a timer that limits the amount you use the app daily.
Tip: To manage your child’s screen time, use parental controls.
To set an app timer: 1. Go to Settings > Digital Wellbeing & parental controls > Dashboard.
Or, Settings > Apps > Screen time. 2. Next to the app you want to limit, touch .
3. Set the total time that you can use the app per day. When you reach your time limit in an app:
· The app closes. · Its icon dims and no longer opens the app.
The app timer resets at midnight. To use the app before midnight, go back to the timer in Settings and extend its time or delete the timer.

Learn the basics : Discover useful tools

Pause distracting apps to focus
Use Focus mode to pause selected apps for fewer distractions. 1. Go to Settings > Digital Wellbeing & parental controls > Focus mode. 2. Choose which apps you want to pause. 3. Do one of the following:
· To turn it on, touch Turn on now. · To have it turn on automatically, touch Set a schedule, then select days of the week and start/end
times. When Focus mode is on:
· You’ll see in the status bar. · You won’t be able to use the selected apps and won’t get notifications from them.

Tip: To add want it.

Focus mode to quick settings, open quick settings, touch , then drag the tile where you

To turn Focus mode off:
· Open quick settings and touch . · Or, on the notification, touch Turn off now. (To turn it off for a short period, touch Take a break.)
To remove the schedule: 1. Do one of the following:
· Open quick settings, then touch & hold . · Go to Settings > Digital Wellbeing & parental controls > Focus mode.
2. Next to Schedule, touch .

Tip: To

Download

Motorola K03472-1 Moto G52 Smartphone User Guide

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