VIKING PSA-IP IP Paging Speaker Adapter Instruction Manual

VIKING PSA-IP IP Paging Speaker Adapter Instruction Manual

Convert Any 8 Ohm, 25V or 70V Analog Paging Speaker to anIP Speaker for SIP Endpoint
Paging and/or Multicast Paging

The PSA-IP Speaker Adapter enables you to quickly convert any 8 Ohm, 25V or 70V analog paging speaker into a SIP endpoint paging speaker. After the quick conversion, the speaker can then be used for standard one-way SIP endpoint paging or multicast paging.
The compact chassis of the PSA-IP can be mounted magnetically to the back of an analog speaker magnet, or use the included screws to attach the unit to the 25/70V transformer mounting holes on the speaker frame. Installation is easy – attach the wires, and then connect a CAT5/6 cable from your PoE switch.
The PSA-IP features a high-efficiency 6 Watt class D amplifier capable of driving up to six 8 Ohm analog paging speakers. This allows a single PSA-IP to cover up to six speaker paging zones with approximately 1 Watt of paging power per speaker.

Features

• Quick and easy installation
• SIP compliant, see page 2 for more information
• PoE powered (class 3, <13 Watts)
• Paging prioritization
• Plays audio from standard multicast sources
• SIP endpoint or multicast group member
• Red LED indicates call status
• Compatible with Polycom multicast paging
• Built-in high-efficiency 6 Watt class D amplifier
• Can drive up to six 8 Ohm analog speakers for more coverage
• SIP/Multicast: SIP page, SIP page and zoned multicast receive
• Support for access code to prevent unwanted SIP calls
• Hangs up on: call end signal, time-out, or touch tone command
• Network remote speaker volume control
• Mounting: Magnetically secure to speaker magnet or fasten to the 25/70V transformer mounting holes on speaker frame
• Chassis protects circuitry against plenum dust
• Diagnostics for testing speaker
• Programmable pre-page alert tone

Applications

• Amplified SIP endpoint or multicast IP paging for: Schools, Hospitals, Retail Stores, Office Spaces, etc.
• Provide background music and sound masking via Multicast
• Background music for: Elevator applications, Retail Stores, Office Spaces, etc.

Specifications

Power: PoE class 3 (<13 Watts)
Dimensions: 3.63” x 2.65” x 0.90” (92.2 mm x 67.3 mm x 22.9 mm)
Shipping Weight: 0.60 lbs (0.27 kg)
Operating Temperature: -40° F to 140° F (-40° C to 60° C)
Humidity: 5% to 95% non-condensing
SIP Audio Codecs: G711u, G722 and G711a
Multicast Audio Codecs: G711u and G722
Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261, 100BASE-TX with auto cross-over
Regulatory Compliance: CE, FCC Part 15 and Canada ICES-003 Class A
Maximum Output Level: 105 dB SPL @ 1M (driving one 8 Ohm speaker with sensitivity of 96dB / 1W / 1M S.P. Level)
Amplifier: 6 Watt class D
Connections: (1) RJ45 10/100 Base-T, (4) Butt Connectors

VoIP SIP System Compatibility

For compatibility and vendor specific detailed configuration instructions, see the Viking VoIP SIP System Compatibility List, DOD 944. To open and download this PDF file:
Scan the QR code below to open and download the Viking VoIP SIP System Compatibility List

1. Go to www.vikingelectronics.com and enter 944 in the search box
2. Click Application Note (DOD 944) to open and download the PDF

Important: Exclusion from this list means only that compatibility has not been verified, it does not mean incompatibility. If you have questions, please call Viking Electronics at 715-386-8861.

Managing Power Losses

Maximum recommended length (in feet) for the number of 8 Ohm speakers on a wire pair to maintain a volume loss of less than 5dB. Once the length limit has been reached for the wire gauge used, if additional speakers are needed, start back at the PSA-IP with a 2nd parallel wire run. If the length limit is reached again, start a 3rd run, etc. See DOD 895 for an example.

                     SizeNumber of 8
    Ohm Speakers on Each of the Two Wire Runs

Note 1: Mount the PSA-IP close to where the other speakers are installed to minimize the speaker wire run lengths.
Note 2: Using half the recommended distance or half as many speakers per run will keep the volume lost limited to 3db.
Note 3: Doubling up the wires will allow double the length, or reduce the amount of volume loss.
Note 4: Heavier gauge wire, fewer speakers per run, and shorter runs will all minimize volume loss.

Definitions

Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server.
DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and assigns an IP address to allow the client to communicate with other devices on the network.
DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP address.
Ethernet: Ethernet is the most commonly used LAN technology. An Ethernet Local Area Network typically uses twisted pair wires to achieve transmission speeds up to 1Gbps.
Host: A computer or device connected to a network.
Host Name: A host name is a label assigned to a device connected to a computer network that is used to identify the device in various forms of network communication.
Hosts File: A file stored in a computer that lists host names and their corresponding IP addresses with the purpose of mapping addresses to hosts or vice versa.
Internet: A worldwide system of computer networks running on IP protocol which can be accessed by individual computers or networks.
IP: Internet Protocol is the set of communications conventions that govern the way computers communicate on networks and on the Internet.
IP Address: This is the address that uniquely identifies a host on a network.
LAN: Local Area Network. A LAN is a network connecting computers and other devices within an office or building.
Lease: The amount of time a DHCP server reserves an address it has assigned. If the address isn’t used by the host for a period of time, the lease can expire and the address can be assigned to another host.
MAC Address: MAC stands for Media Access Control. A MAC address, also called a hardware address or physical address, is a unique address assigned to a device at the factory. It resides in the device’s memory and is used by routers to send network traffic to the correct IP address. You can find the MAC address of your PSA-IP speaker printed on a white label on the side of the chassis (see page 4).
Router: A device that forwards data from one network to another. In order to send information to the right location, routers look at IP Address, MAC Address and Subnet Mask.
RTP: Real-Time Transport Protocol is an Internet protocol standard that specifies a way for programs to manage the real-time transmission of multimedia data over either unicast or multicast network services.
Server: A computer or device that fulfills requests from a client. This could involve the server sending a particular file requested by the client.
Session Initiation Protocol (SIP): Is a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP) networks. The protocol defines the messages that are sent between endpoints, which govern establishment, termination and other essential elements of a call.
Static IP Address: A static IP Address has been assigned manually and is permanent until it is manually removed. It is not subject to the Lease limitations of a Dynamic IP Address assigned by the DHCP Server. The default static IP Address is: 192.168.154.1
Subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 100.100.100. would be part of the same subnet. Dividing a network into subnets is useful for both security and performance reasons. IP networks are divided using a subnet mask.
TCP/IP: Transmission Control Protocol/Internet Protocol is the suite of communications protocols used to connect hosts on the Internet. TCP/IP uses several protocols, the two main ones being TCP and IP. TCP/IP is built into the UNIX operating system and is used by the Internet, making it the de facto standard for transmitting data over networks.
TISP: Telephone Internet Service Provider
WAN: Wide Area Network. A WAN is a network comprising a large geographical area like a state or country. The largest WAN is the Internet.
Wireless Access Point (AP): A device that allows wireless devices to connect to a wired network using Wi-Fi, or related standards. The AP usually connects to a router (via a wired network) as a standalone device, but it can also be an integral component of the router itself.
Wireless Repeater (Wireless Range Extender): takes an existing signal from a wireless router or access point and rebroadcasts it to create a second network. When two or more hosts have to be connected with one another over the IEEE 802.11 protocol and the distance is too long for a direct connection to be established, a wireless repeater is used to bridge the gap.

Features Overview

Mounting and Wiring the PSA-IP Paging Speaker Adapter

A. 8-Ohm Speaker Conversion

B. 25V or 70V Speaker Conversion

Typical Installation on SIP Based VoIP Phone System

PC Requirements

• IBM compatible personal computer with: Windows 7, 8 or 10
• Adobe Acrobat Reader 8 or higher
• PSA-IP hardware
• Available LAN with PoE (class 3, <13 Watts)
• Ethernet cable (CAT5 minimum)
• 1 MB minimum free hard drive space for installation
• 16MB of free physical RAM

PC Programming

Download and install the programming software

1. Go to www.vikingelectronics.com and enter PSA-IP in the search box
2. Click PSA-IP in the search results
3. Scroll down the page to Downloads, click IP Programming Software
4. Install the programming software by saving or opening the file and then clicking on setup Viking IP Programming.exe
5. Follow the prompts on your screen to complete software installation
6. To start the Viking IP Programming application, click on the Viking IP Programming icon on your desk top. The main screen will appear, allowing the user to program any PSA-IP connected to that LAN.
   Note: PC must be connected to the same LAN as the PSA-IP.

A. Connect / Disconnect

Open the “Viking IP Programming” software on the PC and the start screen shown below will appear. Any Viking IP speakers that are connected to the network will appear on the list. Simply select the PSA-IP on the list and click on the “Connect” button at the bottom or double click the selected speaker. If no username and password have been programmed and the security code of the selected unit is still set to default (845464), the PC software will not require entering a username, password or security code to connect to the PSA-IP. If the PSA-IP has been programmed with a username and password, a pop up window will ask for the username followed by the password. If the unit’s security code has been changed from “845464”, it will then prompt for the correct security code. PSA-IP’s have a default name of “VIKING_MK64_Vik02”, so if many PSA-IP’s are connected to the same network and all have the default name, MAC addresses must be used to identify each PSA-IP.
When finished programming, click the “Disconnect” button at the bottom. Closing the program will also automatically disconnect the unit.

B. Configuring the PSA-IP Network Settings

C. Configuring PSA-IP VLAN Settings

D. Manually Resetting the Security Code to Enter Programming

Note: This procedure will not erase a username and password used to access the PSA-IP program mode. Only the security code is set to default.

E. Manually Resetting All Network Parameters to Factory Default

Note: This procedure will erase a username and password that are used to access the PSA-IP program mode.

Programming Features Index

Programming Features Index

Programming Features

1. Unit Name
   Up to a 30 character unit name can be assigned to the PSA-IP being programmed.
2. SIP Server
   When set to Peer to Peer mode, a SIP server is not used. The unit should be programmed with a static IP address and username, a password is not used. Caller ID can be programmed if needed. Simply call the unit by entering the programmed “…(static IP address for the unit)”. The static IP address is normally programmed into a page button on the VoIP tel
3. Outbound Proxy
   If your SIP provider requires an outbound proxy IP address enter it in the “Outbnd Proxy” field. If outbound proxy is not required enter the SIP sever IP address into the “Outbnd Proxy” field. NOTE: If not required, this field must match your SIP server IP address.
4.  Authentication ID
   If your SIP provider requires Authentication ID, enter it in the “Authentic. ID” field. If Authentication ID is not required, leave this field blank
5. Register Fails (Re-Resolve or Alternate Server)
   When registered to a SIP server in the event that registration is lost you can program the unit to re-resolve using the current SIP server IP address or route pages through an alternate SIP server. With Alternate Server selected enter the IP address of the alternate SIP server in the field next to the Register Fails drop down box. Note: With an alternate SIP server IP address programmed, the IP address for the SIP server and alternate SIP server will be limited to 31 characters.
6. Register Fails (Re-Resolve or Alternate Server)
   When registered to a SIP server in the event that registration is lost you can program the unit to re-resolve using the current SIP server IP address or route pages through an alternate SIP server. With Alternate Server selected enter the IP address of the alternate SIP server in the field next to the Register Fails drop down box. Note: With an alternate SIP server IP address programmed, the IP address for the SIP server and alternate SIP server will be limited to 31 characters.

   Standard Multicast Paging Tab
   

7. Security Code
   The security code allows the user/installer to program the PSA-IP with a PC and the required ‘Viking IP Programming” software. If the security code is left as default, the PC software won’t require entering a security code when connecting to the PSA-IP. It is recommended that the factory set security code be changed. The security code can be set back to default by holding the Reset button while the PSA-IP powers up. See section D on page 9 for details. It can also be defaulted by connecting to the unit with the IP Programming Software and clicking on the “Clear Speaker Settings” button on the “Alarm / Firmware” tab. Factory Setting: 845464
   NOTE: The security code must be 6 digits and cannot include a Q or #.
8. Access Code
   The Access Code is primarily used along with the “Auto Answer Secure” Inbound Call Mode to force inbound SIP page callers to dial the Access Code before they can make a SIP page. The Access Code also comes into play when using the relay of the PSA-IP to open a door or gate. When you call the PSA-IP and the unit automatically answers the call (see Programming section 38), you must dial the Access Code before you are allowed to operate the door strike relays, as extra security on inbound calls. Once a tenant has entered the correct Access Code, 2 beeps are heard and the user can now enter any “Operation Commands” (see Operation section D). The Access Code can be disabled if this basic security is not required. Factory Setting: 123456
   Note: The Access Code can be 1 – 6 digits in length and cannot include a Q or # or match the numbers used for the Security Code.
   
9. Pre Page Tone
   When enabled, a short beep will be heard prior to SIP or Multicast paging audio. The volume of the Pre Page Alert Tone will match the volume setting of the SIP or Multicast page. Factory Setting: Enabled
10. Multicast Page Type
    Select Standard or Polycom as the source of multicast paging. If Polycom is selected as the source, the screen will change to show its options (see next page). For Details see #11 on Page 13. Factory Setting: Standard (shown above)

    Polycom Multicast Paging Tab
    
    

11. SIP Page Priority over Multicast Page
    Incoming PSA-IP SIP call audio streams can be programmed to have priority over any of the 10 standard Multicast paging groups. Simply use the “Sip Page Priority Level” drop down menu to select which Multicast group you want SIP calls to have priority over. Factory Setting: “0” (SIP is highest priority).
    When Polycom is selected as the Multicast Page Type, the “SIP Page Priority Level” can be set to “Polycom” or “None”. See the following tables for the order of priorities with each setting. As shown, Polycom Group 25 multicast is the highest priority. The priority options allow you to determine the priorities for Polycom Groups 1 through 24 multicast signals and SIP paging. Factory Setting: Polycom

    Paging Priorities (SIP Page Priority Level set to “Polycom”)	Paging Priorities (SIP Page Priority Level set to “None”)
    Polycom Group 25	Polycom Group 25
    SIP Paging	Polycom Groups 1-24
    Polycom Groups 1-24	SIP Paging

12. Standard or Polycom Multicast Paging
    Standard When using standard Multicast Paging, up to 10 multicast paging groups can be programmed into each PSA-IP speaker. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. A timeout check box can be selected for each paging group. See Multicast Page Timeout under Paging Settings to adjust the timeout from 1 – 255 seconds. Only one timeout time can be programmed for all groups. The volume for each multicast group can be programmed separately.
    Assigning Priority to standard Multicast Paging
    The PSA-IP will prioritize simultaneous audio streams according to their priority in the Paging Sources list. Group 0 will have the highest priority while group 9 will have the lowest priority. Group 9 is useful for a low priority stream such as background music. Group 0 is useful for high priority streams such as emergency messages.
    The multicast paging groups can also be used for up to ten different paging zones for receiving audio streams. A paging zone can consist of one or many PSA-IP multicast speakers. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance.
    Polycom
    Polycom IP phones send multicast audio to a specific IP address and port. A total of 25 groups can be used, with group 25 generally reserved for an emergency broadcast. Set the Multicast Page Type to “Polycom”. The Viking IP programming page will then show “Polycom Paging Source and Group Subscriptions”. Polycom phones will default to IP address 224.0.1.116 and port 5001 for multicast. Under “Polycom Paging Source and Group Subscriptions”, enter the IP address and port you chose in the Polycom IP phone as “Multicast IP address” and “port” (Paging/PTT Configuration page). Select the paging groups the PSA-IP should subscribe to. Any multicast audio sent to the correct IP address, port number and a subscribed group will be heard from the Speaker terminals. Group 1 is the lowest priority and group 25 is the highest. The Volume and Timeout can be selected globally, although the timeout does not affect group 25. Factory Setting: all Groups selecte
13. Multicast Paging Volume
    The volume of each individual standard multicast page can be adjusted from 0 – 19. When polycom paging is used, the paging volume is set globally for all 25 groups. Factory Setting: 1
    
14. Night Ring Timed Operation
    When Night Ring Timed Operation is enabled, if a SIP call is received during the programmed Start and Stop times, the PSA-IP will output loud ring on the “Speaker Out” terminals. This is selectable for each day of the week. When outside of the Night Ring timing window, the Inbound Call Mode setting will determine how SIP calls are handled. NOTE: For timed Night Ringing the unit must be synced with a time server. If the Night Ringing feature is enabled in the software you will be asked to use Viking Time Server when changes are applied. The address will be entered by the software automatically.
15. Time Zone Settings / Daylight Savings Time
    When using the Night Ring Timed Operation the PSA-IP must be synced with the network time. Set the Time Zone Settings to match the settings on the network the unit is connected to for proper timed operation.
16. External Relay
    A Viking remote model RC-4A relay controller can be used to activate up to four external relays (see page 23). With the external relay set to “Enable EXT 1,2,3,4,+” the PSA-IP will activate an optional RC-4A relay fcontroller. Factory Setting: Disabled
17. Ext Relay Mode
    Door Strike Mode: When programmed for Door Strike Mode the relay is intended for door strike, magnetic lock or gate control.
    Paging Mode: When programmed for Phone/Paging Mode the relay will activate continuously for the duration of any SIP or multicast page or any inbound or outbound call to or from the speaker phone. This mode is useful for triggering paging amplifiers, etc.
    Ring Mode: When programmed for Ring Mode the relay will continuously activate while the ringing extension is called. This mode is useful for activating a Viking model SL-2 strobe light, etc.
    Ring Flash Mode: When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400 ms on/off cadence while the ringing extension is called. This mode is useful for activating a Viking LPL-1 Remote Visual Indicator, etc.
18. Ext Relay Command
    The one or two digit code stored in the Ext Relay Command is the touch tone command that the person being called must enter on their phone in order to momentarily activate the relay to control a door strike, magnetic lock, gate controller, or other device. The code can contain the characters 0-9, # or Q. The code cannot match a relay latching command (Q1, Q0). The code must be entered while the remote phone is communicating with the speaker phone. Factory Setting: QQ
19. Ext Relay Activation Time
    The value stored in the Relay Activation Time is the amount of time the relay will be energized after a correct momentary touch tone command is entered. This number can range from 0.5 – 99 seconds. This also affects timing in Doorbell Mode. Factory Setting: 5 seconds.
    
20. Ext Relay Buzz Volume
    The relay activation tone is a buzzing sound that is heard from the speaker when the door strike relay is activated. After the called party enters the correct relay activation command, the called party will hear 2 short confirmation beeps and the speaker will output a buzzing sound (relay activation tone) while the door strike relay is activated. The tone (buzz) length will match the relay activation time up to a maximum of 5 seconds. The tone (buzz) can be programmed to three different volume settings 1 = Low, 2 = Medium, 3 = High or it can be disabled. When disabled, the confirmation beeps will not be heard. Factory Setting: 3
21. Ext Relay Latch Command
    When set to “Enabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are enabled. These can be entered on a inbound call after the access code is dialed (if programmed).
    When set to “Disabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are disabled. Disabling the latch commands can be useful in applications where you want to eliminate the possibility of inadvertently entering a latch command leaving a gate open/closed, etc.
    Factory Setting: Enabled
    
22. SIP Paging Volume
    The SIP Paging volume can be set from 0 – 19. 0 = lowest volume setting, 19= highest volume setting. Adjusting this will set the Speaker volume level for SIP Paging. This setting does not affect multicast volume settings. Factory Setting: 1
    
23. Ring Volume
    When set to Ring Mode, The PSA-IP will output a loud ring when it is called. The level can be adjusted from 0 – 19. Factory Setting: 5
24. SIP Page Length Timeout
    This feature selects the maximum length of time that SIP Paging calls can be connected. Programmable in increments of 1 minute up to a maximum of 9 minutes or disabled. With the SIP Paging length disabled, the PSA-IP speaker must rely on a call ended signal or touch tone # to hang-up. Factory Setting: 3 minutes
    
25. Multicast Page Timeout
    The Multicast Page Length Timeout can be programmed from 1 – 255 seconds in one second increments. The Time Out can be disabled, allowing any length of page or continuous background music. Only one timeout time can be programmed for all multicast paging groups. When using standard Multicast Paging, a timeout checkbox can be selected for each paging group. When using Polycom Multicast Paging, the timeout checkbox enables the timeout globally on groups 1 through 24. There is no timeout for a page to the emergency group 25. Factory Setting: 180 seconds.
    
26. Inbound Call Mode
    The Inbound Call Mode determines how the PSA-IP handles incoming SIP calls. One option is to generate a loud ring sound through the speaker. The PSA-IP can also auto answer a SIP call to transmit a page or control the relay. The “secure” options for auto answer require the callers to dial the access code in order to transmit a page or activate the optional RC-4A relays. Factory Setting: Auto Answer
    Disabled: Inbound SIP calls are not allowed. For more security use the Auto Answer Secure Mode.
    Auto Answer: Inbound calls are auto answered on the first ring. For more security use the Auto Answer Secure Mode.
    Auto Answer Secure: Inbound SIP calls are auto answered and the caller must dial the access code in order to make a SIP page.
    Ring: In the “Ring” mode the speaker phone will not automatically answer an incoming call but will output a loud ring signal out of the speaker in a factory programmed 2 seconds ON, 4 seconds OFF ring pattern. There are four available ring cadences.
    
27. Ring Cadence
    The Ring Cadence can be programmed to one of four different cadences. Factory Setting: Normal Ring
    Normal Ring (single ring: 2 seconds ON, 4 seconds OFF)
    Double Ring (double ring: 1 second ON, 0.5 second OFF, 1 second ON, 3.5 seconds OFF)
    Short-Short-Long (triple ring: 0.5 second ON, 0.5 second OFF, 0.5 second ON, 0.5 second OFF, 1 second ON, 3 seconds OFF)
    Short-Long-Short (triple ring: 0.5 second ON, 0.5 second OFF, 1 second ON, 0.5 second OFF, 0.5 second ON, 3 seconds OFF)
    
28. Mute Current / Next Alarm
    With Alarm Tones Enabled a network failure alarm will be indicated by providing 3 beeps every 30 seconds. A network failure indicates the unit is not registered to the SIP server or there is a communication failure with the gateway. The three beeps can be muted by clicking on “Mute Current / Next Alarm”. The Status LED will continue to flash to assist troubleshooting. The alarm beeps can also be permanently disabled, see 44. Permanent Alarm Mute.
    Factory Setting: Disabled
29. Permanent Alarm Mute
    Alarm Tones are disabled by default. To enable alarm tones select “Alarm Tones Enabled”.
30. Programming Username and Password to Restrict Access to Programming
    To increase security, a username and password can be programmed to limit access to the PSA-IP using Viking IP Programming software. When no username and password are programmed and the security code is still set to default (845464), the PC software will not require a username, password or security code when connecting to the PSA-IP. If the PSA-IP has been programmed with a username and password, a pop up window will ask for the username followed by the password. If the unit’s security code has been changed from default (845464), it will then prompt for the correct security code.
    If the username and password are unknown, they can only be erased by resetting all network parameters to default with the reset button (see section E on page 9). If the username and password are known but you wish to erase them, that can be accomplished by exporting the data from the PSA-IP (“Alarm / Firmware” tab of Viking IP Programming), resetting all network parameters to default with the reset button (see section E on page 9) and then importing the data back into the speaker.
31. IP Firmware
    Update IP is currently not available. The ability to update IP firmware will be made available in a later release of Viking IP Programming software. If an IP firmware update is needed, Viking Technical Support will assist in updating the IP firmware.
32. Unit Firmware
    If new PSA-IP firmware is available, after opening the programming software a pop up window will ask if you would like to update firmware. Another way to update is accomplished by clicking the speaker firmware “Update Unit” button. You can then browse to the folder that contains the HEX file for updating the unit’s firmware. This method is typically only used when Viking Technical Support has sent you updated firmware.
33. Import / Export
    The Import / Export feature is useful for backing up all the PSA-IP’s programming or for importing programming when installing multiple units with a majority of the same programming.
34. Clear Speaker Settings
    Clicking on the “Clear Speaker Settings” button in programming will reset all of the Programming Features back to their factory default settings. NOTE: This command will not change or reset your IP settings.
35. Clear IP Settings
    Clicking on the “Clear IP Settings” will reset all of the IP settings back to their factory default settings. This also clears paging Group settings and Addresses. NOTE: This will not affect any speaker or paging settings.
36. Diagnostics
    The Diagnostics section in the Viking IP Programming can be used to test the functionality of the optional RC-4A relays.

Operation

A. Inbound SIP Calls

How inbound SIP calls are handled depends on the Inbound Call Mode selected (see Programming section 35), the current programming for Night Ring Timed Operation if enabled (see Programming section 17), the current time of day and day of week. If Night Ring Timed Operation is disabled and the Inbound Call Mode is set to Auto Answer, the PSA-IP will automatically answer inbound calls, provides a Pre Page Alert Tone if enabled and allows paging through the unit. When the Inbound Call Mode is set to Auto Answer – Secure, the PSA-IP auto answers inbound calls but the party must dial the Access Code before they are allowed to page from the unit. The Inbound Call Mode also has options that allow the unit to output a loud ring on any inbound SIP calls. The Ring option outputs a fixed volume ring and is adjustable (see Programming section 28). If Night Ring Timed Operation is enabled and an inbound SIP call is received between the programmed start and stop times and the current day is a programmed active day, the unit will automatically output a loud ring instead of following the Inbound Call Mode programming. This allows for loud ring at certain times of the day/days of the week and paging all other times/days of the week.

B. Multicast

The PSA-IP can be set to one of two modes for multcasting, Standard or Polycom. Polycom is only used when Polycom IP phones are used. To change to Polycom multicast, go to the “Paging” tab and change the “Multicast Page Type” to Polycom.
Standard Multicast Paging (Factory Setting)
Up to 10 multicast paging groups can be programmed into each unit and each group is assigned a priority level allowing simultaneous arriving multicast pages to be handled based on importance. Low priority groups are often used for low priority streams like background music and high priority groups are used for high priority streams such as emergency messages. Group 0 is the highest priority, and Group 9 is the lowest. A timeout limit can be set and either enabled or disabled for each multicast group. The volume of each group can be programmed and SIP Paging can be assigned either higher or lower priority than all or some of the multicast groups (see Programming section 10).
Polycom Multicast Paging
Polycom phones send multicast audio to a specific IP address and port. A total of 25 groups can be used and groups 1 through 24 can individually be enabled/disabled in each PSA-IP. Group 25 is always enabled, as group 25 is generally used for emergency broadcasts. Any multicast page made from a Polycom phone (on the same LAN) to the programmed IP address, port and to an enabled group will play through the PSA-IP speaker. The priority of Polycom sources ranges from group 1 (lowest) to group 25 (highest). SIP Paging can be assigned either higher or lower priority than Polycom group 1 through 24 multicast paging (see the table in programming section 11 for Polycom paging priorities). Multicast page timeout can be enabled/disabled globally for groups 1 through 24 (there is no timeout for group 25) and the length of the Multicast page timeout is adjustable. The volume for Polycom multicast is set globally for all groups.

C. Operation Commands (Relay Mode must be set to “Door Strike”)

The following commands can be entered after the PSA-IP answers an inbound SIP call, when the Inbound Call Mode is set to auto answer. After the unit auto answers the call, one beep will be heard if Pre Page Alert Tone is enabled. If the Access Code has been disabled, you can now enter the Operation Commands listed below. If an Access Code has been programmed, enter the Access Code digits. Once the correct code has been entered, two beeps will be heard and you can now enter the Operation Commands listed below..

Feature	Tone Tone Command	Description
Activate Ext Relay	QQ or	Momentarily activate ext relay (1 or 2 digits, factory set to QQ).
Un-Latch Ext Relay	Q0	Un-latch* (deactivate) the ext relay.
Latch Ext Relay	Q1	Latch* (continuously activate) the ext relay.
Disconnect	#	Disconnects or forces the speaker to hang up.

Troubleshooting

If the unit cannot register with the programmed SIP server, the “Status” LED will blink on and off every two seconds until communication is restored. This alerts a potential user of a problem with the device that will prevent SIP calls from being accepted.

Optional Secure Remote Relay Control Using a Viking Model RC-4A

For applications requiring remote relay control for up to 4 relays, a Viking model RC-4A Remote Relay Controller can be used. The relay controller is mounted securely inside the building and connected to the same LAN as the PSA-IP. The PSA-IP will send an encrypted message to the RC-4A to activate its relays which control the door strikes / gates.
Up to four PSA-IP’s can communicate with one RC-4A allowing you to securely control four entrances.
When using an RC-4A for remote relay control the PSA-IP should be set to “Ext 1,2,3,4” (see Programming section 19).
For more information on the RC-4A, see DOD 582.



Related Products



Analog Speakers and Paging Horns

The 25AE, 30AE, 35AE, and 40AE paging speakers provide additional economical paging coverage to existing Viking paging units (40-IP, PA-2A, PA-15, PA-30, PA-60, HF-3W, M2W) or to any system with an 8 Ohm output.
In outdoor, factory or warehouse environments, 25AE paging horns are the best method of producing understandable sound. In these environments the directional design allows the installer to focus the sound cone down aisles and toward work areas.
In office and restaurant environments, it is best to distribute sound more evenly. Ceiling mounted 30AE, 35AE, or 40AE speakers in close proximity offer the best distribution and are cost effective. The 35AE speakers include a volume control.

30AE and 35AE Ceiling Speakers

• White metal grill
• Flush mount in office ceilings
• Mounting hardware included
• Excellent frequency response
• The 35AE includes a volume control

40AE Ceiling Speakers

• Attractive with a modern look
• Flush mounts into a 9.5” to 10” diameter hole
• Integral mounting system
• Excellent sound quality

25AE Paging Horn

• Adjustable base for easy mounting and directional adjustment
• Compact design for discreet mounting

300AE Paging Horn

• 30 Watt 8 Ohm / 70V Paging Horn

Tile Bridge for Ceiling Speakers

The SA-TBA is a tile bridge designed to mount 8 inch loud speaker and bridges both 2 ft x 2 ft and 2 ft x 4 ft ceiling tiles. It is compatible with the Viking models SA-1S, 30AE, 35AE, and 40AE speakers. The SA-TBA tile bridge is constructed of 24 gauge cold rolled steel with an electro galvanized rust-resistant finish.

IP Speaker for SIP Endpoint Paging

The Viking model 40-IP Ceiling/Wall Speaker enables SIP endpoint paging and also allows for standard paging and background music via multicast. The speaker easily connects with a single CAT5/6 cable from your PoE switch. Its shallow depth allows the speaker to be conveniently mounted in a standard 2” x 4” stud wall or ceiling.
Line-level audio output connections are provided for connecting to an external amplifier. Speaker output connections are also provided to directly drive additional analog speakers. The LED on the 40-IP can be programmed to light during paging. For more info, see DOD 503.

SIP / Multicast Paging Adapter

The Viking model PA-IP SIP / Multicast Paging Adapter provides an interface between new VoIP phone systems (hardware or hosted/cloud based) and analog paging systems, eliminating the need for an ATA or FXS port. The PA-IP can be used for standard SIP endpoint paging or multicast paging and background music.
The unit easily connects with a single CAT5/6 cable from your PoE switch. The night bell feature is programmable for time of day and day of week to enable loud ringing for after hour incoming calls. Alternatively the night bell feature can be enabled by a contact closure across the trigger input terminals. Line-level audio output connections are provided for connecting to an external amplifier.
A built-in 6 Watt class D amplifier with speaker output connections are also provided to drive up to 6 analog speakers. A programmable relay output is provided for triggering external amplifiers, etc. For more info, see DOD 505

Related Products

Add Paging, Loud Ringing and Background Music to Centrex, PABX, IP, or Key Systems

The PA-15 interfaces with virtually any telephone system to provide 15 Watts of paging power – enough to drive fifteen 8-Ohm paging horns or speakers. This small and light weight chassis design is possible by utilizing new amplifier technology that is 300% less inefficient than old designs competitors use. High efficiency means much less heat disipation, smaller size, higher reliability, and lower cost.
The PA-15 provides 36V talk battery for interfacing with an FXO or unused analog line input/trunk port. With the flip of a switch, the unit can connect to a FXS or PABX/Centrex station ring trip port or connect to a 600 Ohm paging port. When interfacing with systems that do not provide a paging contact closure, the built-in voice activation (VOX) is in control.
After paging, the PA-15 auto disconnects on CPC, busy signal, silence, or default disconnect timer (helps prevent accidental paging system lock-up if phone is hung-up incorrectly). The unit will generate adjustable loud ringing from an independent ringing analog FXS/PABX/Centrex station or from a dry contact closure. The PA-15 can provide background music (muted during page) if connected to an external music source. For more information on the PA-15, see DOD 486.

Add Paging and Loud Ringing with Background Music to Any Phone System

The PA-30 can directly drive up to thirty (30) 8 Ohm paging speakers or fifty (50) 70 volt or 25 volt paging speakers. This small and light weight chassis design is possible by utilizing new amplifier technology that is 300% less inefficient than old designs competitors use. High efficiency means much less heat disipation, smaller size, higher reliability, and lower cost.
The PA-30 provides loud ringing and paging to electronic key systems, 1A2 Key systems, PABX’s as well as No-KSU phones and multi-line phones.
Paging is accomplished by connecting the PA-30 to a paging port or unused telephone line input (trunk port) of nearly any phone system.
The PA-30 will also generate adjustable loud ringing from a ringing analog line or from a dry contact closure. Either a loud electronic warble, or one of three other soft chime sounds may be selected. An external “night transfer” switch can be added to turn loud ringing on or off in night bell applications.
The PA-30 eliminates the installation of multiple bells, relays and paging cards. The unit comes complete with a power supply, and integrated 30 Watt amplifier.
For more information on the PA-30, see DOD 489..

60 Watt Compact Two Zone Amplifier to Drive up to 60 Paging Speakers

The PA-60 can directly drive up to sixty (60) 8 Ohm paging speakers or one hundred (100) 70 volt or 25 volt paging speakers. Both channels can be fed the same input so the PA-60 can be used as a single large amplifier, or each channel can be fed different inputs so the PA-60 can be used as a two zone amplifier.
This small and lightweight chassis design is possible by utilizing new amplifier technology that is 300% less inefficient than old designs competitors use. High efficiency means much less heat disipation, smaller size, higher reliability, and lower cost.
Since each input has its own gain adjustment, one zone can be turned up louder for warehouse paging horn speakers, and the other zone can be turned down for office ceiling speakers. Two zones can also be helpful for installations in which one group of speakers is connected to a source that provides background music using the Viking PI-1A Paging Interface unit, and the other zone provides only paging.
The Viking models CTG-1A or CTG-2A can be used to add clock controlled tones with paging to both zones, or one zone can have just paging and be free of the time scheduled alert tones. The same can be done with the Viking model MTG-10 in which one zone can have just paging, and the other zone can have paging plus the 10 different siren, warble, and chime tones that the MTG-10 can provide.
One or two PA-60’s can be added to the Viking model ZPI-4 four zone paging interface to provide either 60 Watts or 120 Watts of total paging power in four zones. The PA-60 can also be used to add additional paging power to other Viking paging products such as the PA-2A, PA-15, and PA-30.
The PA-60’s inputs are transformer coupled so they are floating and isolated. Because of this they can be connected to any line level audio signal, or by turning down the input gain control to unity gain, can be connected directly to the output of another amplifier. This allows the PA-60 to be connected directly to an existing paging system speaker wire run to extend the run, with up to 60 more speakers.
For more information on the PA-60, see DOD 493.

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Warranty

IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT VIKING TECHNICAL SUPPORT: 715-386-8666
Our Technical Support Department is available for assistance Monday through Friday 8:00am to 5:00pm central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).
2. Have the Product Manual in front of you.
3.  It is best if you are on site.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking’s Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2.  Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
   VIKING ELECTRONICS 1531 INDUSTRIAL STREET HUDSON, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the RA number on the outside of each carton being returned

RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer’s input and troubleshooting, a Return Authorization (RA) number will be issued. This number is valid for fourteen (14) calendar days from the date of issue.
3. After obtaining the RA number, return the approved equipment to your distributor. Please reference the RA number on the paperwork being shipped back with the unit(s), and also the outside of the shipping box. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Once your distributor receives the package, they will replace the product over the counter at no charge. The distributor will then return the product to Viking using the same RA number.
4. The distributor will NOT exchange this product without first obtaining the RA number from you. If you haven’t followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.

TWO YEAR LIMITED WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking’s Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments. This warranty does not cover stainless steel surfaces that have not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING’S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.

If trouble is experienced with the PSA-IP Speaker, for repair or warranty information, please contact:
Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 715-386-8666
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such tests in off-peak hours, such as early morning or late evenings.

Product Support: 715-386-8666

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.

 

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