Sony SWR12 SmartBand 2 Activity Tracker User Manual
SONY SWR12 SmartBand 2 Activity Tracker User Manual
My SmartBand 2 doesn’t seem to charge
Use the bundled Sony USB cable. If the SmartBand 2 still doesn’t charge, then try to use a different USB cable to connect your SmartBand 2 with the charger, or connect the USB cable to the USB port of a computer. Also, try connecting the charger to a different power source. If you identify a problem with the charger or cable, replace the part as needed.
I can’t set up my SmartBand 2 to work with my Android™ device
- Make sure that your SmartBand 2 is charged and turned on.
- Make sure that the software version of your Android™ device is Android™ 4.4 or later and that your Android™ device supports Bluetooth® version 3.0.
- Make sure that you have installed the latest version of the SmartBand 2 application on the Android™ device, and then pair and connect your SmartBand 2 with your Android™ device.
- Drag down the status bar at the top of the screen to open the Notification panel, then check that
is visible. If is visible, you are already connected. - Make sure that your SmartBand 2 is within a 10-metre range of your phone or tablet.
- Make sure that the Bluetooth® function of your phone or tablet is turned on.
- Turn off and then turn on the Bluetooth® function in your phone or tablet and wait for a minute.
- Set up your SmartBand 2 again to work with your Android™ device.
To set up your SmartBand 2 using NFC
- Make sure that your SmartBand 2 is fully charged.
- Android™ device: Make sure that the NFC function is turned on and that the screen is active and unlocked.
- Place the Android™ device over your SmartBand 2 so that the NFC detection area of each device touches the other, then follow the instructions on the Android™ device to install the SmartBand 2 application and the Lifelog application.
appears briefly in the status bar and permanently in the Notification panel when a connection with the SmartBand 2 is active.
To set up your SmartBand 2 using Bluetooth®
- Make sure that your SmartBand 2 is fully charged.
- Android™ device: Make sure that you have installed or updated the SmartBand 2 application to the latest version.
- Turn on your SmartBand 2.
- Android™ device: Turn on the Bluetooth® function, then scan for Bluetooth® devices and select SWR12 in the list of available devices.
- Android™ device: Follow the instructions that appear on the screen.
appears briefly in the status bar and permanently in the Notification panel when a connection with the SmartBand 2 is active.
If there is still no connection, reset or unpair your SmartBand 2 and try to
reconnect.
To perform a factory reset
- Turn off your SmartBand 2.
- Press and hold down the power key for more than 10 seconds.
To unpair your SmartBand 2
- From the main application screen of your Android™ device, find and tap SmartBand 2 >
> Forget SmartBand. - Tap OK to confirm.
My heart activity isn’t logged
Make sure you are wearing the SmartBand 2 correctly and comfortably on your wrist.
Wearing your SmartBand 2
You should wear the SmartBand 2 on your dominant hand and position the device on your wrist two fingers above the wrist bone. Wear your SmartBand 2 on your wrist snugly but comfortably, neither too tight nor too loose. In order for the SmartBand 2 to monitor your pulse, it should stay in place on your wrist. While you’re exercising, tighten the wristband a bit. When you’re done, loosen the wristband.
Make sure your SmartBand 2 is dry and the sensor is clean.
Cleaning your SmartBand 2
Rinse the SmartBand 2 regularly with fresh water under a faucet and dry completely, particularly after performing rigorous activity, heavy sweating or exposing the device outdoors.
When your SmartBand 2 is in STAMINA mode, it disables automatic measurement of pulse and stress. Make sure that the STAMINA mode in your SmartBand 2 application is turned off. You can also manually start a measurement.
To turn on/off STAMINA mode
- From the main application screen of your Android™ device, find and tap SmartBand 2 >
> Settings. - Tap STAMINA mode, then drag the slider to the On/OFF position.
To measure your pulse and stress manually from your SmartBand 2
- To start measuring your pulse and stress level, double-press the power key. The notification lights start to flash orange alternately and then together when the reading is complete. The results are then displayed on the SmartBand 2 and Lifelog application on your Android™ device.
- To end the measurement, double-press the power key again.
To measure your pulse and stress manually from your Android™ device
- From the main application screen of your Android™ device, find and tap SmartBand 2. The SmartBand 2 immediately attempts to get a reading from the heart rate sensor and displays the results on the SmartBand 2 or Lifelog application.
- To end the measurement, quit the SmartBand 2 application.
I don’t receive any location data
- Make sure that your Android™ device has an active Internet connection.
- Make sure that you have enabled location services, GPS satellites and Google’s location service on your Android™ device.
The data from the SmartBand 2 looks incorrect
- Make sure that you wear SmartBand 2 on your dominant wrist when collecting data, and make sure that you sleep at least one night wearing your SmartBand 2 before attempting to get a measurement.
- Make sure you have an active Internet connection to ensure successful synchronisation of data between your SmartBand 2 and the Lifelog application on your Android™ device.
- Manually refresh the data from the Lifelog application to sync the latest data.