SIEMENS Connect X300 4G Dongle Setup Installation Guide

Connect X300 4G Dongle Setup
A6V12059208_en–_b 2021-01-31
Smart Infrastructure

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Technical specifications and availability are subject to change without notice.
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Edition: 2021-01-31
Document ID: A6V12059208_en–_b
© Siemens Switzerland Ltd, 2021

Cybersecurity disclaimer

Siemens provides a portfolio of products, solutions, systems, and services that includes security functions that support the secure operation of plants, systems, machines, and networks. In the field of Building Technologies, this includes building automation and control, fire safety, security management as well as physical security systems.
In order to protect plants, systems, machines, and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art security concept. Siemens’ portfolio only forms one element of such a concept.
You are responsible for preventing unauthorized access to your plants, systems, machines, and networks which should only be connected to an enterprise network or the internet if and to the extent such a connection is necessary and only when appropriate security measures (e.g. firewalls and/or network segmentation) are in place. Additionally, Siemens’ guidance on appropriate security measures should be taken into account. For additional information, please contact your Siemens sales representative or visit https://www.siemens.com/global/en/home/company/topicareas/future-of-manufacturing/industrial-security.html.
Siemens’ portfolio undergoes continuous development to make it more secure.
Siemens strongly recommends that updates are applied as soon as they are available and that the latest versions are used.
Use of versions that are no longer supported, and failure to apply the latest updates may increase your exposure to cyber threats.
Siemens strongly recommends complying with security advisories on the latest security threats, patches, and other related measures, published, among others, under
https://www.siemens.com/cert/en/cert-security-advisories.htm.

4G Dongle Setup
Supported devices

4G Dongle Setup

This guide describes the workflow on how to connect a 4G USB dongle to a Connect X300 device.

1.1 Supported devices

Due to cyber security reasons, it is recommended to use network mode 4G only.
Previous device types are still supported.

Device type Frequency band
Huawei E3372/E3372h-320 (High-speed 4G dongle)
  •  4G (LTE): 1/3/7/8/20 (800/900/1800/2100/2600 MHz)
  • 3G UMTS: 900/2100 MHz
  • 2G GSM: 850/900/1800/1900 MHz
Alcatel IK40V-2AALDE1 (4G LTE category 4 USB modem)
  •  4G (LTE): 1/3/5/7/8/20 (800/850/900/1800/2100/2600 MHz)
  • 4G (LTE):  800/900/1800/2100/2600 MHz
  • 3G HSPA+/HSPA/UMTS: 900/1800/2100 MHz
Verizon USB730L/MC730 USA
  • LTE – LTE-U, CAT 6
  • US bands: B13/B4/B2/B5
  • Global bands: B3
  • Carrier aggregation: B13+B4, B13+B2, B4+B2, B4+B4, B2+B2, B2+B5, B4+B5
  • Quad band – GPRS/EDGE
  • Quad band UMTS/HSPA
  • CDMA2000 1xRTT/EvDOrA

Huawei E3372/E3372h320 Alcatel IK40V-2AALDE1 Verizon USB730L/MC730 USA

4G Dongle Setup Installing dongle

Installing dongle

Cyber security can only be ensured as long as the latest firmware version is installed. It is recommended to perform firmware updates manually.

Follow the general installation steps below to set up the device. Images shown are based on device type Huawei E3372/E3372h-320. UI may differ depending on the
chosen device type.

  1.  Connect 4G dongle to a local PC.

The dongle appears as a physical drive once connected.

2. Navigate to the local device UI of the dongle.
3. Disable PIN verification. Enter initial PIN and select change PIN. Leave new
PIN field empty and confirm.

 Default Access Point Name (APN) profile is created automatically.
4. Verify the APN of your provider. If APN is different from standard, you can enter and save login details in the profile manually. You can store multiple profiles for
various SIM cards.
5. Check the internet for firmware updates of the respective dongle type.
6. Enable 4G only.
7. Leave Network search mode: Auto unchanged. In Manual mode, you can select a preferred network provider.
8. Check all other project-specific settings such as data roaming and auto disconnect interval. It is recommended to set auto disconnect intervals to the maximum time limit.

Dongle is ready for connection to a Connect X300 device.

4G Dongle Setup Connecting dongle

Connecting dongle The USB dongle can be plugged into any USB port. It is recommended to use port X60. A connected WAN cable can be plugged in simultaneously.
The dongle is set with higher priority and the communication channel will be changed automatically once a connection is established. When the dongle is removed,
WAN port will be activated again automatically.

  1.  Connect a LAN cable to the X1P1 port on the Connect X300.
  2.  Connect the dongle to USB port X60 on the Connect X300.
    The WWAN0 interface will be created if an internet connection exists. If 4G connection fails and WAN port X2P1 is connected to a wired network, the
    system will try to connect via WAN0.
  3. To ensure that a proper connection is given, check the following indicators:
    – Connection LED on the Connect X300 device is flashing orange.
    – WWAN0 port is displayed on the local device UI under Network > Route.
    – The cloud connectivity state Connected is displayed.

Issued by
Siemens Switzerland Ltd
Smart Infrastructure
Global Headquarters
Theilerstrasse 1a
CH-6300 Zug
+41 58 724 2424
www.siemens.com/buildingtechnologies
© Siemens Switzerland Ltd, 2021
Technical specifications and availability are subject to change without notice.
A6V12059208_en–_b