Philips SHE9700BT Wireless Earphone User Manual

9000 Series
SHE 9700BT

User manual
Register your product and support at
www.philips.com/support

Important safety instructions

Hearing Safety

Danger

• To avoid hearing damage. limit the time you use headphones at high volume and set the volume to a safe level. The louder the volume, the shorter the safe listening time is.

Be sure to observe the following guide­lines when using your earpieces.

• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use caution or temporarily discontinue use in potentially hazardous situations.
• Excessive sound pressure from earphones and headphones can cause hearing loss.
• Using headphones with both ears covered white driving is not recommended and may be Illegal in some areas.
• For your safety, avoid distractions from music or phone calls while In traffic or other potentially dangerous environments.

General information

To avoid damage or malfunction:

Caution

• Do not expose headphones to excessive heat.
• Do not drop your headphones.
• Headphones shall not be exposed to dripping or splashing. (Refer to the IP rating of specific product)
• Do not allow your headphones to be submerged in water.
• Do not charge your headphones when the connector or socket is wet.
• Do not use any cleaning agents containing alcohol, ammonia. benzene, or abrasives.
• If Cleaning is required. use a soft cloth. If necessary dampened with a minimum amount of water orcltuted mild soap, to dean the Product.
• The integrated battery shall not be exposed to excessive heat such as sunshine, fire or the We.
• Danger of explosion If battery is Incorrectly replaced. Replace only with the same or equivalent type.
• To achieve the specific IP rating, the charging slot cover must be closed.
• Otsposal of a battery into fire or a hot oven, or mechanically crushing or cutting a battery, can result in an explosion.
• Leaving a battery In an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
• A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

Operating and storage temperatures and humidity

• Store in a place where the temperature is between -20°C (-4°F) and 50°C (122 °F) with up to 90% relative humidity.
• Operate in a place where the temperature is between 0°C (32°F) and 45°C (113 °F) with up to 90% relative humidity.
• Battery life may be shorter In high or low-temperature conditions.
• Replacement of a battery with an Incorrect type risks severely damaging the headphones and the battery (for example, In the case of some lithium battery types).

 Your Bluetooth in-ear headphones

Congratulations on your purchase, and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/support.
With these Philips in-ear headphones, you can:

• enjoy convenient wireless handsfree calls
• Enjoy and control music wirelessly
• switch between calls and music

What’s in the box

Other devices

A mobile phone or device (e.g. notebook, tablet, Bluetooth adapters, MP3 players etc) which supports Bluetooth and is compatible to the earpieces
(see Technical data’ on page 8).

Overview of your Bluetooth wireless headphones

1. Volume +
2. Power button
3. LED indicator
4. Volume –
5. Type C charging slot

Get started

Charge the battery

Note

• Before you use your headphones for the first time, charge the battery for 2 hours for optimum battery capacity and lifetime.
• Use only the original USB charging cable to avoid any damage.
• Finish your call before charging the as connecting the headphones for charging will power the headphones off.

Connect the supplied Type C charging cable to:

• Type C charging slot on the head­phones and;
• The charger/USB port of a computer.

LED turns white during charging and turns off when the headphones in fully charged.

Tip

• Normally, a full charge takes 2 hours.

Pair the headphones with your mobile phone

Before you use the headphones with your mobile phone for the first time, pair it with a mobile phone. A successful pairing establishes a unique encrypted link between the headphones and mobile phone. The headphones store the last 8 devices in the memory. If you try to pair more than 8 devices, the earliest paired device is replaced by the new one.

1. Make sure that the headphones are fully charged and turned off.
2. Press and hold e) for 5 seconds until the blue and white LED flashes alternately.
   The headphones remain in pairing mode for 5 minutes.
3. Make sure that the mobile phone is turned on and its Bluetooth feature is activated.
4. Pair the headphones with the mobile phone. For detailed infor-mation, refer to the user manual of your mobile phone.

The following example shows you how to pair the headphones with your mobile phone.

1. Activate the Bluetooth feature of your mobile phone, select Philips SHE9700BT
2. Enter the headphones password “0000” (4 zeros) if prompted. For those mobile phones featuring Bluetooth 3.0 or higher, there is no need to enter a password.
   

Use your headphones

Connect the headphones to your Bluetooth device

1. Turn on your mobile phone/ Bluetooth device.
2. Press and hold the on/off button to turn the headphones on.
   The blue LED is on 1 second.
   The headphones are reconnect­ed to the last connected mobile phone/Bluetooth device automatically. If the last one is not available. the headphones will be in pairing mode.

Tip

• If you turn on the mobile phone/Bluetooth device or activate the Bluetooth feature after turning on the headphones, you have to reconnect the headphones and mobile phone/Bluetooth device manually.

Note

• If the headphones fail to connect to any Bluetooth device within range in 5 minutes, it will switch off automatically to save the battery life.

Manage your calls and music

On/off

Music control

Call control

Headphones status Indicator

Technical data

• Music time: 22 hours
• Talk time: 15 hours
• Standby time: 120 hours
• Charging time: 2 hours
• Rechargeable lithium polymer battery (120 mAh)
• Bluetooth version: 5.2
• Compatible Bluetooth profiles:
  • HFP (Hands-Free Profile)
  • A2DP (Advanced Audio Distri-bution Profile)
  • AVRCP (Audio Video Remote Control Profile)
• Supported audio codecs: SBC, AAC
• Frequency range: 2.402-2.480 GHz
• Transmitter power: < 10 dBm
• Operating range: Up to 10 meters (33 feet)
• Digital echo & noise reduction
• Auto power off
• USB-C port for charging
• Low battery warning: available

Note

• Specifications are subject to change without notice.

Notice

Declaration of conformity

Hereby, MMD Hong Kong Holding Limited declares that this product is in compli­ance with the essential requirements and other relevant provisions of Directive 2014/53/EU. You can find the Declaration of Conformity on www.p4c.philips.com.

Disposal of your old product and battery

Your product is designed and manufactured with high quality materials and components which can be recycled and reused.

This symbol on a product means that the product is covered by European Directive 2012/19/EU.

This symbol means that the product contains a built-in rechargeable battery covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. We strongly advise you to take your product to an official collection point or a Philips service centre to have a professional remove the rechargeable battery.
Inform yourself about the local separate collection system for electrical and electronic products and rechargeable batteries. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.

Remove the integrated battery

If there is no collection/recycling system for electronic products in your country, you can protect the environment by removing and recycling the battery before disposing of the headphones.

• Make sure the headphones is disconnected before removing the battery.
  

Compliance with EMF

This product complies with all applica­ble standards and regulations regarding exposure to electromagnetic fields.

Environmental information

All unnecessary packaging has been omitted. We have tried to make the packaging easy to separate into three materials: cardboard (box), polystyrene foam (buffer) and  polyethene (bags, protective foam sheet.)
Your system consists of materials that can be recycled and reused if disassem­bled by a specialized company. Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries and old equipment.

Notice of compliance

The device complies with the FCC rules, Part 15. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC rules

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protec­tion against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canada:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s) Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) This device must accept any interfer­ence received, including interference that may cause undesired operation of the device.
CAN ICES-3(B)/NMB-3(B)

IC Radiation Exposure Statement:
This equipment complies with Canada radiation exposure limits set forth for uncontrolled environments. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Trademarks

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by MMD Hong Kong Holding Limited is under license. Other trade­marks and trade names are those of their respective owners.

Siri

Siri is a trademark of Apple Inc., regis­tered in the U.S. and other countries.

Frequently  asked  questions

My Bluetooth headphones do not turn on.
The battery level is low. Charge the headphones.

I cannot pair my Bluetooth headphones with my Bluetooth device.
The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the headphones.

The Bluetooth device cannot find the headphones.

• The headphones may be connected to a previously paired device. Turn off the connected device or move it out of range.
• Pairing may have been reset or the headphones have been previously paired with another device. Pair the headphones with the Bluetooth device again as described in the user manual. (see ‘Pair the headphones with your mobile phone’ on page 5).

My Bluetooth headphones are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker.
Refer to the user manual of your mobile phone. Select to listen to music through the headphones.

The audio quality is poor and crackling noise can be heard.

• The Bluetooth device is out of range. Reduce the distance between your headphones and Bluetooth device. or remove obstacles between them.
• Charge your headphones.

The audio quality is poor when streaming from a mobile phone, is very slow or streaming does not work at all.
Make sure your mobile phone not only supports (mono) HFP but also supports A2DP and is BT4.0x (or higher) compati­ble (see Technical data’ on page 8).

I hear but cannot control music on my Bluetooth device (e.g. play/pause/skip forward/backward).
Make sure the Bluetooth audio source supports AVRCP (see ‘Technical data’ on page 8).

The volume level of the headphones is too low.
Some Bluetooth devices cannot link the volume level with the headphones through volume sync. In this case, you have to adjust the volume on your Bluetooth device independently to achieve an appropriate volume level.

I cannot connect the headphones to another device, what do I do?

• Make sure the Bluetooth function of the previous paired device is turned off.
• Repeat the pairing procedure on your second device (see ‘Pair the head­phones with your mobile phone’ on page 5).

For further support, visit www.philips.com/support

2021 © MMD Hong Kong Holding Limited. All rights reserved. Specifications are subject to change without notice. Philips and the Philips Shield Emblem are registered trademarks of Koninktijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of MMD Hong Kong Holding Limited or one of its affiliates, and MMD Hong Kong Holding Limited is the warrantor in relation to this product. All other company and product names may be trademarks of its respective companies with which they are associated.
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