Dell Vostro 5625 Laptop User Manual

Vostro 5625
Setup and Specification

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death

© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners

Set up your Vostro 562

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

  1. Connect the power adapter and press the power button
    NOTE: To conserve battery power, the battery might enter power-saving mode. Connect the power adapter and press the power button to turn on the computer.
  2. Finish operating system setup.
    For Windows:
    Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
    ● Connect to a network for Windows updates.
    NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
    ● If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an offline account.
    ● On the Support and Protection screen, enter your contact details.
  3. Locate and use Dell apps from the Windows Start menu—Recommended
    Table 1. Locate Dell apps

    Resources

    Description
    Dell Product Registration
    Register your computer with Dell.
  4. Set up your Vostro 562
  5. Resources Description
    Dell Help & Support
    Access help and support for your computer.
    My Dell
    Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.
    SupportAssist

    SupportAssist is the smart technology that keeps your computer running at its best by optimizing settings, detecting issues, removing viruses, and notifies when you need to make system updates. SupportAssist proactively checks the health of your system’s hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running the Windows operating system. For more information, see SupportAssist for Home PCs User’s Guide on www.dell.com/serviceabilitytools.

    NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.

    Dell Update

    Updates your computer with critical fixes and the latest device drivers as they become available. For more information about using Dell Update, see the knowledge base article 000149088 at www.dell.com/support.

    Dell Digital Delivery
    Download software applications, which are purchased but not pre-installed on your computer. For more information about using Dell Digital Delivery, see the knowledge base article 000129837 at www.dell.com/support.

    Views of Vostro 5625

    Left

    1. Power-adapter port
      Connect a power adapter to provide power to your computer and charge the battery.
    2. Power and battery status light
      Indicates the power state and battery state of the computer.
      Solid white—The power adapter is connected and the battery is charging.
      Solid amber—Battery charge is low or critical.
      Off—Battery is fully charged.
      NOTE: On certain computer models, the power and battery-status light are also used for diagnostics. For more information, see the Troubleshooting section in your computer’s Service Manual.
    3. HDMI 1.4 port
      Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
    4. USB 3.2 Gen 1 port
      Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
    5. USB 3.2 Gen 2 (Type-C) port with Power Delivery/DisplayPort
      Connect devices such as external storage devices, printers, and external displays. Provides data transfer rate of up to 10 Gbps.
      Supports Power Delivery that enables a two-way power supply between devices. Provides up to 15 W power output that enables faster charging.
      Supports DisplayPort 1.4 and also enables you to connect an external display using a display adapter.
      NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

    Right

    1.  SD-card slot
      Reads from and writes to the SD card. The computer supports the following card types:
      ● Secure Digital (SD)
      ● Secure Digital High Capacity (SDHC)
      ● Secure Digital Extended Capacity (SDXC)
    2. USB 3.2 Gen 1 port
      Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
    3. Network port
      Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access, with a transfer rate of 10/100/1000 Mbps.
    4. Global headset jack
      Connect headphones or a headset (headphone and microphone combo).
    5. Security-cable slot (wedge-shaped)
      Connect a security cable to prevent unauthorized movement of your computer.

    Top

    1. Power button with optional fingerprint reader
      Press to turn on the computer if it is turned off, in a sleep state, or in hibernate state.
      When the computer is turned on, press the power button to put the computer into a sleep state; press and hold the power button for four seconds to force shut down the computer.
      If the power button has a fingerprint reader, place your finger on the power button to log in.
      NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
    2. Right-click area
      Press to right-click.
      NOTE: The right-click area is enabled when you touch the touchpad.
    3. Left-click area
      Press to left-click.
      NOTE: The left-click area is enabled when you touch the touchpad.
    4. Precision touchpad
      Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.

    Front

    1. Left microphone
      Provides digital sound input for audio recording and voice calls.
    2. Privacy shutter
      Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use.
    3. Camera
      Enables you to video chat, capture photos, and record videos.
    4. Camera-status light
      Turns on when the camera is in use.
    5. Right microphone
      Provides digital sound input for audio recording and voice calls.
    6. LCD panel
      Provides visual output to the user.

    Bottom

    1. Speakers
      Provide audio output.
    2. Service Tag and regulatory labels
      The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. The regulatory label contains regulatory information on your computer.

    Service Tag location
    The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your system and access warranty information.

    Battery Charge and Status LED
    Table 2. Battery Charge and Status LED Indicator

    Power Source LED Behavior System Power State Battery Charge Level
    AC Adapter Off S0 – S5 Fully Charged
    AC Adapter Solid White S0 – S5 < Fully Charged
    Battery Off S0 – S5 11-100%
    Battery Solid Amber (590+/-3 nm) S0 – S5 < 10%
  • S0 (ON) – The system is turned on.
  • S4 (Hibernate) – The system consumes the least power compared to all other sleep states. The system is almost at an OFF state, except for a trickle power. The context data is written to the hard drive.
  • S5 (OFF) – The system is in a shutdown state.

Specifications of Vostro 5625

Dimensions and weight
The following table lists the height, width, depth, and weight of your Vostro 5625.
Table 3. Dimensions and weight

Description Values
Height:
Front height 15.67 mm (0.62 in.)
Rear height 17.95 mm (0.71 in.)
Width 356.78 mm (14.05 in.)
Depth 251.90 mm (9.92 in.)
Weight
NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.
1.97 kg (4.34 lb) (minimum)

Processor
The following table lists the details of the processors supported by your Vostro 5625.
Table 4. Processor

Description Option one Option two Option three
Processor type AMD Ryzen 3 5425U AMD Ryzen 5 5625U AMD Ryzen 7 5825U
Processor wattage 25 W 25 W 25 W
Processor core count 4 6 8
Processor thread count 8 12 16
Processor speed Up to 4.1 GHz Up to 4.3 GHz Up to 4.5 GHz
Processor cache 8 MB 16 MB 16 MB
Integrated graphics AMD Radeon Graphics AMD Radeon Graphics AMD Radeon Graphics

Chipset
The following table lists the details of the chipset supported by your Vostro 5625.
Table 5. Chipset

Description Values
Chipset Integrated into the processor
Processor AMD Ryzen 3/5/7
DRAM bus width 128-bit
Flash EPROM 16 MB
PCIe bus Up to Gen3

Operating system
Your Vostro 5625 supports the following operating systems:
● Windows 11 Home, 64-bit
● Windows 11 Pro, 64-bit
● Windows 11 Pro National Education, 64-bit
Memory
The following table lists the memory specifications of your Vostro 5625.
Table 6. Memory specifications

Description Values
Memory slots Two-SODIMM
Memory type DDR4
Memory speed 3200 MHz
Maximum memory configuration 32 GB
Minimum memory configuration 4 GB
Memory size per slot 4 GB, 8 GB, or 16 GB
Memory configurations supported ● 4 GB, 1 x 4 GB, DDR4, 3200 MHz
● 8 GB, 2 x 4 GB, DDR4, 3200 MHz, dual-channel
●  8 GB, 1 x 8 GB, DDR4, 3200 MHz
● 12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz
●  16 GB, 2 x 8 GB, DDR4, 3200 MHz, dual-channel
● 16 GB, 1 x 16 GB, DDR4, 3200 MHz
● 24 GB, 1 x 16 GB + 1 x 8 GB, DDR4, 3200 MHz
● 32 GB, 2 x 16 GB, DDR4, 3200 MHz, dual-channel

External ports
The following table lists the external ports of your Vostro 5625.
Table 7. External ports

Description Values
Network port One RJ-45 port
USB ports ● Two USB 3.2 Gen 1 ports
● One USB 3.2 Gen 2 Type-C port with DisplayPort and Power Delivery
Audio port One Headset jack
Video port One HDMI 1.4 port
Media-card reader One SD-card slot
Power-adapter port One 4.5 mm x 2.9 mm DC-in
Security-cable slot One security-cable slot (wedge-shaped)

Internal slots
The following table lists the internal slots of your Vostro 5625.
Table 8. Internal slots

Description Values
M.2 ● One M.2 2230 slot for WiFi and Bluetooth combo card
● One M.2 2230/2280 slot for a solid-state drive
NOTE: To learn more about the features of different types of M.2 cards, see the knowledge base article 000144170 at www.dell.com/support.

Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Vostro 5625.
Table 9. Ethernet specifications

Description Values
Model number Realtek RTL8111H
Transfer rate 10/100/1000 Mbps

Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your Vostro 5625.
Table 10. Wireless module specifications

Description Option one Option two Option three
Model number Realtek RTL8822CE MediaTek MT7921 Qualcomm WCN6856-DBS
Transfer rate Up to 867 Mbps Up to 1200 Mbps Up to 3571 Mbps
Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz 2.4 GHz/5/6 GHz
Wireless standards ● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6 (WiFi 802.11ax)
● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6E (WiFi 802.11ax)
Encryption ● 64-bit/128-bit WEP
●  AES-CCMP
●  SKIP
● 64-bit/128-bit WEP
● AES-CCMP
● SKIP
● 64-bit/128-bit WEP
● AES-CCMP
● SKIP
Bluetooth Bluetooth 5.0 Bluetooth 5.2 Bluetooth 5.2

Audio
The following table lists the audio specifications of your Vostro 5625.
Table 11. Audio specifications

Description Values
Audio controller Realtek ALC3254
Stereo conversion Supported
Internal audio interface High-definition audio interface
External audio interface Headset jack
Number of speakers 2
Internal-speaker amplifier Supported
External volume controls Keyboard shortcut controls
Speaker output:
Average speaker output 2 W
Peak speaker output 2.5 W
Subwoofer output Not supported
Microphone Digital-array microphones in the camera assembly

Storage
This section lists the storage options on your Vostro 5625.
Your Vostro 5625 supports one of the following storage configurations:

  • One M.2 2230 solid-state drive
  • One M.2 2280 solid-state drive

The primary drive of your Vostro 5625 varies with the storage configuration. For computers with an M.2 drive, the M.2 drive is the primary drive.
Table 12. Storage specifications

Storage type Interface type Capacity
M.2 2280 solid-state drive PCIe NVMe Gen4 x4, up to 32 Gbps
NOTE: The performance of the PCIe NVMe Gen4 x4 will be limited to PCIe Gen3 x4 bandwidth on your computer.
Up to 2 TB
M.2 2230 solid-state drive PCIe NVMe Gen4 x4, up to 32 Gbps
  NOTE: The performance of the PCIe NVMe Gen4 x4 will be limited to PCIe Gen3 x4 bandwidth on your  computer.
Up to 1 TB
M.2 2280 solid-state drive PCIe NVMe Gen3x4 QLC, up to 32 Gbps Up to 1 TB
M.2 2230 solid-state drive PCIe NVMe Gen3x4, up to 32 Gbps Up to 1 TB

Media-card reader
Table 13. Media-card reader specifications

Description Values
Type One SD-card slot
Cards supported ● Secure Digital (SD)
● Secure Digital High Capacity (SDHC)
● Secure Digital Extended Capacity (SDXC)

Keyboard
Table 14. Keyboard specifications

Description Values
Type ● Standard backlit keyboard
● Standard non-backlit keyboard
Layout QWERTY
Number of keys ● the United States and Canada: 99 keys
●  United Kingdom: 100 keys
● Japan: 103 keys
Description Values
Size X=18.70 mm key pitch Y=18.05 mm key pitch
Shortcut keys Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS setup program.

Camera
The following table lists the camera specifications of your Vostro 5625.
Table 15. Camera specifications

Description Values
Number of cameras One
Camera type RGB FHD camera
Camera location Front
Camera sensor type CMOS sensor technology
Camera resolution:
Still image 2.03 megapixel
Video 1920 x 1080 (FHD) at 30 fps
Diagonal viewing angle: 82 degrees

Touchpad
The following table lists the touchpad specifications of your Vostro 5625.
Table 16. Touchpad specifications

Description Values
Touchpad resolution:
Horizontal > 300 dpi
Vertical > 300 dpi
Touchpad dimensions:
Horizontal 115 mm (4.53 in.)
Vertical 80 mm (3.15 in.)
Description Values
Touchpad gestures For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article 4027871 at support.microsoft.com.

Power adapter
The following table lists the power adapter specifications of your Vostro 5625.
Table 17. Power adapter specifications

Description Values
Type 65 W
Connector dimensions:
External diameter 4.50 mm
Internal diameter 2.90 mm
Power-adapter dimensions:
Height 28 mm (1.10 in.)
Width 108 mm (4.30 in.)
Depth 47 mm (1.90 in.)
Power-adapter weight (maximum) 0.29 kg (0.64 lbs)
Input voltage 100 VAC–240 VAC
Input frequency 50 Hz–60 Hz
Input current (maximum) 1.6 A/1.7 A
Output current (continuous) 3.34 A
Rated output voltage 19.5 VDC
Temperature range:
Operating 0°C to 40°C (32°F to 104°F)
Storage -40°C to 70°C (-40°F to 158°F)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

Battery
The following table lists the battery specifications of your Vostro 5625.
Table 18. Battery specifications

Description Option one Option two
Battery type 3-cell, 41 Whr polymer 4-cell, 54 Whr polymer
Battery voltage 11.25 VDC 15 VDC
Battery weight (maximum) 0.18 kg (0.40 lb) 0.23 kg (0.51 lb)
Battery dimensions:
Height 206.40 mm (8.13 in.) 271.90 mm (10.70 in.)
Width 82.00 mm (3.23 in.) 82.00 mm (3.23 in.)
Depth 5.75 mm (0.23 in.) 5.75 mm (0.23 in.)
Temperature range:
Operating 0°C to 45°C (32°F to 113°F) 0°C to 45°C (32°F to 113°F)
Storage -20°C to 65°C (-4°F to 149°F) -20°C to 65°C (-4°F to 149°F)
Battery operating time Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Battery charging time (approximate)

 NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager
application. For more information on the Dell Power Manager see Me and My Dell on www.dell.com.

4 hours (when the computer is off) 4 hours (when the computer is off)
Coin-cell battery CR2032 CR2032
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

Display
The following table lists the display specifications of your Vostro 5625.
Table 19. Display specifications

Description Option one
Display type Full High Definition (FHD+), ComfortView
Display-panel technology Wide Viewing Angle (WVA)
Display-panel dimensions (active area):
Height 344.68mm (13.57 in.)
Description Option one
Width 215.42 mm (8.48 in.)
Diagonal 406.50 mm (16.00 in.)
Display-panel native resolution 1920 x 1200
Luminance (typical) 250 nits
Megapixels 2.3
Color gamut (typical) 45% NTSC
Pixels Per Inch (PPI) 141
Contrast ratio ● 1000:1 (typical)
● 800:1 (minimum)
Response time ● 30 ms (typical)
● 35 ms (maximum)
Refresh rate 60 Hz
Horizontal view angle ●  +/- 85 degrees (typical)
● +/- 80 degrees (minimum)
Vertical view angle ● +/- 85 degrees (typical)
●  +/- 80 degrees (minimum)
Pixel pitch 0.18 mm
Power consumption (maximum) 4.15 W
Anti-glare vs glossy finish Anti-glare
Touch options No

The following table lists the specifications of the optional fingerprint reader of your Vostro 5625.
Table 20. Fingerprint reader specification

Description Values
Fingerprint-reader sensor technology Trans-capacitive sensing
Fingerprint-reader sensor resolution 500 dpi
Fingerprint-reader sensor pixel size 108 x 88

GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Vostro 5625.
Table 21. GPU—Integrated

Controller Memory size Processor
AMD Radeon Graphics Shared system memory AMD Ryzen 3/5/7

GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Vostro 5625.
Table 22. GPU—Discrete

Controller Memory size Memory type
NVIDIA GeForce MX550 2 GB GDDR6

Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 23. Computer environment

Description Operating Storage
Temperature range 0°C to 40°C (32°F to 104°F) -40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum) 50% to 90% (non-condensing) 2% to 95% (non-condensing)
Vibration (maximum)* 0.66 GRMS Not applicable
Shock (maximum) 140 G† 160 G†
Altitude (maximum) -15.2 m to 3048 m (-49.87 ft to 10000 ft) -15.2 m to 10668 m (-49.87 ft to 35000 ft)

* Measured using a random vibration spectrum that simulates the user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in a parked position.

Dell ComfortView

CAUTION: Prolonged exposure to blue light, particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes.
Blue light is a color in the white light spectrum which has a short wavelength and high frequency. Chronic exposure to blue light, particularly from digital sources, may disrupt sleep patterns and change our body’s Circadian rhythm. Using the computer for an extended period may also cause fatigue in other parts of the body such as the neck, arm,  back, and shoulder.
Dell low blue light displays optimize eye comfort with a flicker-free screen. The ComfortView feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort. The ComfortView feature is designed to reduce the amount of blue light emitted from the display to optimize eye comfort. ComfortView mode can be enabled and configured using the Dell CinemaColor (DCC) application. Dell ComfortView is certified by TÜV.

Dell CinemaColor
Dell CinemaColor (DCC) combines the hardware and software to deliver clear visuals that appear every bit as vibrant as the world around you. The DCC has four color profiles that optimize these settings depending on the content and your surroundings.
When you open DCC, you can choose Movie (default), ComfortView, Sports, or Animation from the list. The ComfortView Profile optimizes eye comfort with a Low Blue  Light software solution that meets TÜV standards to reduce harmful blue light emissions to make extended screen time easy on your eyes compared to standard digital panels.
ComfortView mode is certified by TÜV for the effective reduction of hazardous blue light by adjusting display parameters. You can adjust the Saturation, Temperature, and Contrast values to create your custom setting in the ComfortView mode.
NOTE: For more information on DellCinema components see KB article 000178241 at https://www.dell.com/support.
To reduce the risk of eye strain, it is also recommended that you:

  • Position the display at a comfortable viewing distance between 20 in. to 28 in. (50 cm and 70 cm) from your eyes.
  • Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
  • Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.
  • Take an extended break for 20 minutes every two hours.

Keyboard shortcuts

NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out.  For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multimedia control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing fn + Esc. Subsequently, multi-media control can be invoked by pressing fn and the respective function key. For example, mute audio by pressing fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS setup program

Table 24. List of keyboard shortcuts

Function key Re-defined key (for multi-media control) Behavior
F1 fn + F1 Mute audio
F2 fn + F2 Decrease volume
F3 fn + F3 Increase volume
F4 fn + F4 Play/Pause
F5 fn + F5 Toggle keyboard backlight (optional)
F6 fn + F6 Decrease brightness
F7 fn + F7 Increase brightness
F8 fn + F8 Switch to an external display
F10 fn + F10 Print screen
F11 fn + F11 Home
F12 fn + F12 End

The fn key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 25. List of keyboard shortcuts

Function key Behavior
fn + B Pause/Break
fn + H Toggle between power light and battery-status light
fn + S Toggle scroll lock
fn + R System request
fn + ctrl Open application menu
fn + ESC Toggle fn-key lock
fn + page up Page up
Function key Behavior
fn + page down Page down

Getting help and contacting Dell

Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 26. Self-help resources

Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app
Tips
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Access top solutions, diagnostics, drivers, and downloads, and learn more about your computer through videos, manuals, and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns 1. Go to www.dell.com/support.
2. On the menu bar at the top of the Support page, select Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

  1. Go to Dell.com/support.
  2. Select your support category.
  3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
  4. Select the appropriate service or support link based on your need.

Regulatory Model: P117F
Regulatory Type: P117F005
December 2021
Rev. A00