Marvel MOCR224 OUTDOOR UNDERCOUNTER REFRIGERATION Owner’s Manual

MARVEL MOCR224 OUTDOOR UNDERCOUNTER REFRIGERATION

Welcome to the Marvel Experience
Thank you for choosing our quality American-built product to add to your home. We are thrilled to welcome you to our growing community of Marvel owners, who trust in our products and our support. The information in this guide is intended to help you install and maintain your new Marvel undercounter model to pro-tect and prolong its lifetime. We encourage you to contact our Technical Support team at (616) 754-5601 with any questions.

Got a Marvelous Design?
We would love to see how your Marvel product looks in its new home. Send us photos at , and we might feature your Marvel home design on our website and social media! Thank you again for investing in Marvel for your home!

Warranty Registration
It is important you send in your warranty registration card immediately after taking delivery of your appliance or you can register online at www.marvelrefrigeration.com.

The following information will be required when registering your appliance: Service Number Serial Number Date of Purchase Dealer’s name and address The service number and serial number can be found on the serial plate which is located inside the cabinet on the left side near the top.

IMPORTANT SAFETY INSTRUCTIONS

Warnings and safety instructions appearing in this guide are not meant to cover all possible conditions and situa-tions that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operat-ing this appliance.

WARNING – You can be killed or seriously injured if you do not follow these instructions.

CAUTION-Hazards or unsafe practices which could re-sult in personal injury or property / product damage.

NOTE-Important information to help assure a problem free installation and operation.

WARNING
State of California Proposition 65 Warning: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WARNING
State of California Proposition 65 Warning: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING 
This unit contains R600a (Isobutane) which is a flammable hydrocarbon. It is safe for regular use. Do not use sharp objects to expedite defrosting. Do not damage refrigerant circuit.

Remove Interior Packaging
Your appliance has been packed for shipment with all parts that could be damaged by movement securely fastened. Remove internal packing materials and any tape holding in-ternal components in place. The owners manual is shipped inside the product in a plastic bag along with the warranty registration card, and other accessory items.

Important
Keep your carton and packaging until your appliance has been thoroughly inspected and found to be in good condi-tion. If there is damage, the packaging will be needed as proof of damage in transit. Afterwards please dispose of all items responsibly.

WARNING – Dispose of the plastic bags which can be a suffocation hazard.

Note to Customer
This merchandise was carefully packed and thoroughly inspected before leaving our plant. Responsibility for its safe delivery was assumed by the retailer upon acceptance of the shipment. Claims for loss or damage sustained in transit must be made to the retailer.

NOTE 
DO NOT RETURN DAMAGED MERCHANDISE TO THE MANUFACTURER – FILE THE CLAIM WITH THE RETAILER.

CAUTION
If the appliance was shipped, handled, or stored in other than an upright position for any period of time, allow the ap-pliance to sit upright for a period of at least 24 hours before plugging in. This will assure oil returns to the compressor. Plugging the appliance in immediately may cause damage to internal parts.

WARNING – Help Prevent Tragedies
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they sit out for “just a few hours”. If you are getting rid of your old refrigerator, please fol-low the instructions below to help prevent accidents. Before you throw away your old refrigerator or freezer:

  • Take off the doors or remove the drawers.
  • Leave the shelves in place so children may not easily climb inside.

ELECTRICAL

Electrical Connection
A grounded 115 volt, 15 amp dedicated circuit is required. This product is factory equipped with a power supply cord that has a three-pronged, grounded plug. It must be plugged into a mating grounding type receptacle in ac-cordance with the National Electrical Code and applicable local codes and ordinances (see figure below). If the circuit does not have a grounding type receptacle, it is the respon-sibility and obligation of the customer to provide the proper power supply. The third ground prong should not, under any circumstances, be cut or removed.

NOTE 
Ground Fault Circuit Interrupters (GFCI) are prone to nui-sance tripping which will cause the appliance to shut down. GFCI’s are generally not used on circuits with power equip-ment that must run unattended for long periods of time, un-less required to meet local building codes and ordinances.

WARNING 

  • Do not use an extension cord with this appliance. They can be hazardous and can degrade product performance.
  • This appliance should not, under any circumstanc-es, be installed to an ungrounded electrical supply.
  • Do not remove the grounding prong from the power cord.
  • Do not use an adapter.
  • Do not splash or spray water from a hose on the appliance. Doing so may cause an electrical shock, which may result in severe injury or death.

Side-by-Side Installation

Two units may be installed side-by-side. Cutout width for a side-by-side installation is the cutout dimension of a single unit times two. No trim kit is required. However, 1/4″ (6 mm) of space needs to be maintained between the units to ensure unobstructed door swing. Units must operate from separate, properly grounded electrical receptacles placed according to each unit’s electrical specifications requirements.

Side-by-Side Installation with Bracket 

  1. Slide both units out so screws on top of units are easily accessible.
  2. Remove screws as shown below.
  3. Place bracket over holes and attach to unit with two screws removed in step 2 using a T-25 Torx driver. Tighten screws fully.
  4. Gently push units into position. Be careful not to entangle the electrical cord or water line, if applicable.
  5. Re-check the leveling, from front to back and side to side. Make any necessary adjustments. The unit’s top surface should be approximately 1/8″ (3 mm) below the countertop.

Anti-Tip Bracket

  1. Slide unit out so screws on top of unit are easily accessible.
  2. Remove the two screws from the opposite side of the hinge assembly using a T-25 Torx driver (see below).
  3. Place bracket over holes and attach to unit with two screws removed in step 2 using a T-25 Torx driver. Tighten screws fully.
  4. Gently push unit into position. Be careful not to entangle the electrical cord or water line, if applicable.
  5. Check to be sure the unit is level from front to back and side to side. Make any necessary adjustments. The unit’s top surface should be approximately 1⁄8” (3 mm) below the countertop.
  6. Secure bracket into adjoining surface.

Door Adjustments

HINGE COVER
Hinge cover included with the literature bag is optional. To install hinge cover: Press hinge cover squarely over hinge.

DOOR ALIGNMENT AND ADJUSTMENT
Align and adjust the door if it is not level or is not sealing properly. If the door is not sealed, the unit may not cool properly, or excessive frost may form in the interior.

NOTICE
Properly aligned, the door’s gasket should be firmly in contact with the cabinet all the way around the door (no gaps). Carefully examine the door’s gasket to ensure that it is firmly in contact with the cabinet. Also make sure the door gasket is not pinched on the hinge side of the door. To align and adjust the door:

  1. Gently pry off hinge cover from top of unit.
  2. Loosen (do not remove) top and bottom hinge screws using a Torx T-25 screwdriver.
  3. Align door squarely with cabinet.
  4. Make sure gasket is firmly in contact with cabinet all the way around the door (no gaps).
  5. Tighten bottom hinge screws.
  6. Tighten top hinge screws and replace hinge cover.

REVERSING THE DOOR
Location of the unit may make it desirable to mount the door on the opposite side of the cabinet. The hinge hardware will be removed and reinstalled on the opposite side of the cabinet.

TO REVERSE THE DOOR 

Remove grille:
Remove the grille (see GRILLE INSTALLATION section of this guide).

Remove top hinge and door: 

  1. Hold door to keep it from falling.
  2. Remove top hinge from cabinet using a Torx T-25 screwdriver to remove three screws. Set aside and save for possible future use.
  3. Remove door by tilting forward and lifting door off bottom hinge. Retain shoulder washers; they will be reused.
  4. Remove three screws from hinge holes on the opposite side. Reinstall into holes where the hinge was removed. (If utilizing supplied screw cover, install just one screw.)

Remove bottom hinge:  

  1. Remove bottom hinge from cabinet using a T-25 TORX screw driver to remove three screws.
  2. Remove corresponding screws on opposite side of  cabinet. On some models there may be a nut behind one or both screws on either side.

Install bottom hinge:
Install two or three screws, depending on model. Replace nuts if used.

Install top hinge and door: 

  1. Install hinge with longer straight edge aligned to outside edge of cabinet. Do not tighten.
  2. Rotate door 180o and set on bottom hinge.
  3. Align edge of the hinge with the outer edge of the unit.
  4. Tighten three hinge screws.

Align and adjust the door:
Align and adjust the door (see DOOR ALIGNMENT AND ADJUSTMENT)

STAINLESS STEEL MAINTENANCE

Background
Stainless steel does not stain, corrode, or rust as easily as ordinary steel, but it is not stain or corrosion proof. Stainless steels can discolor or corrode if not maintained properly. amount of chromium present. It is this chromium that  surface can be damaged or contaminated, which may result in discoloration, staining, or corrosion of the base metal.

Care & Cleaning
Routine cleaning of the stainless steel surfaces will serve to greatly extend the life of your product by removing contami-nants. This is especially important in coastal areas which can expose the stainless to severe contaminants such as It is strongly recommended to periodically inspect and thor-oughly clean crevices, weld points, under gaskets, rivets, bolt heads, and any locations where small amounts of liquid could collect, become stagnant, and concentrate contami-nates. Additionally, any mounting hardware that is showing signs of corrosion should be replaced.
Frequency of cleaning will depend upon the installation location, environmental, and usage conditions.

Choosing a Cleaning Product
The choice of a proper cleaning product is ultimately that of the consumer, and there are many products from which to choose. Depending upon the type of cleaning and the degree of contamination, some products are better than others. cleaning of most stainless steel products is to give the sur-faces a brisk rubbing with a soft cloth soaked in warm water and a gentle detergent, or mild mixture of ammonia. Rub-bing should, to the extent possible, follow the polish lines of the steel, and always insure thorough rinsing after cleaning. Although some products are called “stainless steel clean-ers,” some may contain abrasives which could scratch the and some many contain chlorine bleach which will dull, tarnish or discolor the surface if not completely removed. After the stainless surfaces have been thoroughly cleaned, a good quality car wax may be applied to help maintain

NOTE
Stainless steel products should never be installed, or stored in close proximity to chlorine chemicals. Whichever cleaning product you chose, it should be used in strict accordance with the instructions of the cleaner manufacturer.

LONG-TERM STORAGE / WINTERIZATION

After completion of the above, you may choose to store the unit indoors, although this is not required

Start-Up After Long-Term Storage:

  1. If stored outside, it is recommended that the unit again be thoroughly inspected per the storage instructions above to address any dirt or debris from the weather and/or animals/insects.
  2. Connect the unit to electrical power.
  3. Allow 24-hrs for the unit to stabilize before loading contents

OBTAINING SERVICE

If Service is Required:

  • If the product is within the first year warranty period please contact your dealer or call Marvel Customer Service at 616.754.5601 for directions on how to obtain warranty coverage in your area.
  • If the product is outside the first year warranty period, Marvel Customer Service can provide recommendations of service centers in your area. A listing of authorized service centers is also available at www.marvelrefrigeration. com under the service and support section.
  • In all correspondence regarding service, be sure to give the service number, serial number, and proof of purchase.
  • Try to have information or description of nature of the problem, how long the appliance has been running, the room temperature, and any additional information that may be helpful in quickly solving the problem.
  • Table “B” is provided for recording pertinent information regarding your product for future reference.
For Your Records
Date of Purchase  
Dealer’s name  
Dealer’s Address  
Dealer’s City  
Dealer’s State  
Dealer’s Zip Code  
Appliance Serial Number  
Appliance Service Number  
Date Warranty Card Sent (Must be within 10 days of purchase).  

Product Liability
Field service technicians are authorized to make an initial assessment in the event of reported damages. If there are any questions about the process involved, the technician should call Marvel for further explanation.
While inspecting for defects or installation issues, photos should be taken to document any damages or issues found.
During the assessment, if the service technician is able to find the source of the damage and it can be resolved by replacement of a part, the servicer is authorized to replace the part in question. The part that caused the damage must be returned to Marvel in its entirety. The part must be clearly labeled with the serial number of the unit it was removed from, the date, and the servicer who removed the part.
If the service technician determines the damage is the result of installation issues (water connection/drain, etc.), the consumer would be notified and the issues shall be resolved at the direction of the consumer.
If damage is evident and the service technician is unable to find the source, Marvel must be contacted at 616.754.5601 for further direction.

1260 E. Van Deinse St Greenville, MI 48838 T: +1.616.754.5601 Website: www.marvelrefrigeration.com

Warranty Claims

The following information defines the parameters for filing a warranty claim:

  • Valid serial number needed
  • Valid model number needed
  • Claims must be submitted online at www.marvelservice.com
  • 60 day submittal deadline from date of completed service
  • Only one repair or unit per warranty claim
  • Part order numbers will be required when submitting for warranty labor

Units must be registered prior to warranty submittal. Customers may register at www.marvelrefrigeration.com. A proof of purchase is required. We also accept the following information to update warranty:

  • New construction occupancy documents
  • Closing paperwork
  • Final billing – Remodel

Warranty parts will be shipped at no charge after Marvel confirms warranty status. Please provide the model, serial number, part number and part description. Some parts will require color or voltage information.

Ordering Replacement Parts Parts may be ordered online at partsformarvel.com Or contact: www.marvelrefrigeration.com (Servicers choose “Login” for service account). Phone Number: (616) 754-5601

NOTICE
Use only genuine Marvel replacement parts. The use of non-Marvel parts can reduce performance, damage the unit, and void the warranty. Warranty parts will be shipped at no charge after Marvel confirms warranty status. Please provide the model, serial number, part number and part description. Some parts will require color or voltage information. Marvel requires the return of original parts, we will inform you when the parts order is taken. This requirement will be noted on your packing list. A prepaid shipping label will be emailed to you. Please enclose a copy of the parts packing list and be sure the model and serial numbers are legible on the paperwork. Tag the part with the reported defect. Customers and non-authorized servicers may order non­warranty parts at www.partsformarvel.com. Authorized servicers with a servicer login may order non-warranty parts at www.marvelrefrigeration.com.

System Diagnosis Guide

REGRIGERATION SYSTEM DIAGNOSIS GUIDE 

Marvel Refrigeration (Marvel) Limited Warranty

ONE YEAR LIMITED PARTS & LABOR WARRANTY
For one year from the date of original purchase, this warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by Marvel under the above warranty must be performed by a Marvel factory authorized servicer, unless otherwise specified by Marvel. Service provided during normal business hours.

TWO YEAR LIMITED PARTS & LABOR WARRANTY (MARVEL PROFESSIONAL PRODUCTS)
For two years from the date of original purchase, this warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by Marvel under the above warranty must be performed by a Marvel factory authorized servicer, unless otherwise specified by Marvel. Service provided during normal business hours.

AVAILABLE THIRD YEAR LIMITED WARRANTY (MARVEL PROFESSIONAL PRODUCTS)
For designated Marvel Professional product, Marvel offers a one year extension of the two year warranty coverage from the date of purchase, free of charge. To take advantage of this third year warranty, you must register your product with Marvel within 60 days from the date of purchase at marvelrefrigeration.com and provide proof of purchase.

LIMITED FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original purchase, Marvel will repair or replace the following parts, labor not included, that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. All service provided by Marvel under the above war-ranty must be performed by a Marvel factory authorized servicer, unless otherwise specified by Marvel. Service provided during normal business hours.

WARRANTY TERMS
These warranties apply only to products installed in any one of the fifty states of the United States, the District of Columbia, or the ten provinces of Canada. The warranties do not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, instal-lation, service, repair, acts of God, fire, flood or other natural disasters. The product must be installed, operated, and maintained in accordance with the Marvel User Guide. The remedies described above for each warranty are the only ones that Marvel will provide, either under these warranties or under any warranty arising by operation of law. Marvel will not be responsible for any consequential or incidental damages arising from the breach of these warranties or any other warranty, whether express, implied, or statutory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. These warranties give you specific legal rights, and you may also have other rights which vary from state to state. Any warranty that may be implied in connection with your purchase or use of the product, including any warranty of merchantability or any war-ranty fit for a particular purpose is limited to the duration of these warranties, and only extends to five years in duration for the parts described in the section related to the five year limited warranty above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

  • The warranties only apply to the original purchaser and are non-transferable.
  • These warranties cover products installed and used for normal residential use only.
  • The warranties apply to units operated outside only if designed for outdoor use by model and serial number.
  • Replacement water filters, light bulbs, and other consumable parts are not covered by these warranties.
  • The start of Marvel’s obligation is limited to four years after the shipment date from Marvel.
  • In-home instruction on how to use your product is not covered by these warranties.
  • Food, beverage, and medicine loss are not covered by these warranties.
  • If the product is located in an area where Marvel factory authorized service is not available, you may be responsible for a trip charge or you may be required to bring the product to a Marvel factory authorized service location at your own cost and expense.
  • Units purchased after use as floor displays, and/or certified reconditioned units, are covered by the limited one year warranty only and no coverage is provided for cosmetic defects.
  • Signal issues related to Wi-Fi connectivity are not covered by these warranties.

All specifications and product designs subject to change without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions, replacements or compensation for previously purchased products.